Error code is 00000640 trying to download the new updates

I'm unable to download the updates.  I get an error message 000640.  I don't understand why I can't receive the updates.

Hello LaurelLimb,

1. have you checked what are updates that fail to install on your computer?

I suggest you check the updates that have failed to install on your computer. I suggest that you let us know the update that fails to install on your computer.

a. go to the Windows Update Control Panel window. (Click the Start button, click all programs and then click Windows Update).

(b) in the left pane, click Find updates. You can review or select available updates before installing them.

You can check the updates that have failed to install on your computer. Please post back the updates failed.

In the meantime, you can run Windows update utility for troubleshooting. Windows provides a built-in utility that can automatically find and fix some problems with Windows Update:

a. open the Windows Update Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. 5

b. under system and security, click Fix problems with Windows Update.

You can check the link for more information below:

http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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