Error creating cloud one please help

I'm having a problem, whenever I try to install creative cloud adobe, I get the error even to halfway through downloading (error 1) I tried several times more, and I'm confused about why it won't work because I already possess adobe cloud on another device please advise me.

Error code 1: "unable to install". Creative cloud office:

https://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

Tags: Adobe

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