Error CsBMsgConnector: Unity 4.05 UM w/E2K
Hi, we have this error in our event logs. I found the USBMS_mailbox on the partner server and checked the same login name of account like AvCsMgr. We did a restore of DIRT with success some time so I think the box the letters do not get recreated properly and it may be the original installation? How can I recreate this mailbox? I have stopped the service CsBmsgConnector for now avoid mistakes but you will need the ability to send messages of emissions in the future so would solve this problem.
Event type: error
Event source: CiscoUnity_BMsgConnector
Event category: no
Event ID: 10005
Date: 01/12/2005
Time: 18:47:02
User: n/a
Computer: USMU100
Description:
The CsBMsgConnector service has encountered a problem of access to the mailbox Broadcast Messaging for this server. No distribution of incoming messages will be delivered on-site until the problem is corrected. Examine the directory and/or mailstore for this mailbox check that it exists and works. Thread [0x000018A4]
For more information, click: http://www.CiscoUnitySupport.com/find.php
HI -.
Copied the two posts online for you :-)
1. posted by: [email protected] / * / - Senior Technical Analyst, Cott Corporation - June 19, 2005, 9:45 am PST
I ended up deleting the account of USBms_ of AD and purged from the mailbox (E2003). I found a stored procedure in the database SQL of the unit called sp_MakeBroadcastMbox. Using utility Explorer data binding (CUDLE) I executed and he updated a table. Now the error has disappeared and things seem to be working again.
2. posted by: anilve - software dev. Mgr., CISCO SYSTEMS - August 30, 2005, 12:54 pm PST
You use Report Builder queries in CUDLE.
Here is the query that you run-
=======================================
DECLARE @RC int
DECLARE @SyncToDirectory bit
SET @SyncToDirectory = 1
EXEC @RC = [UnityDb]. [dbo]. [sp_MakeBroadcastMbox] @SyncToDirectory
===============================
Once you press the button run the above query, it will say - 1 affected line. You can also run procedures stored using SQL Query Analyzer, if it is installed on the computer to the unit.
I hope this helps! Ginger
Tags: Cisco Support
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