Error downloading Acrobat DC
When you try to install the new DC Acrobat (from CC) this error (ERROR: installer of third Adobe Acrobat\Setup.exe payload failed with exit code: 1624) prevents me the installation of the program. The previous version of Acrobat is uninstalled, and outlook is closed. Have not found a solution to this on the forum, so I'm asking if someone managed to get around this problem?
Update: the ansver to this problem was to go to Creative cloud Control Panel / preferences, then change the language to English International.
Problem solved!
Tags: Acrobat
Similar Questions
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I just tried to install creative cloud, so I could try the trial version of acrobat pro. When I open the creative cloud, I don't see the menu bars in the application. I see only a black screen with the "Cc" logo at the top. When I click on settings/wheel unrolling only I see is: help, pin it to the area of Notification and Quit. I tried to reinstall, but no luck. Any suggestions?
You can also download Acrobat Pro test with the following direct download link:
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What does this error message (and I do)?
ARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
-Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0.
ERROR: this application cannot be installed on this operating system. The installation program will end now. Please refer to the minimum requirements to http://www.adobe.com/go/acrobat_system_reqs.
ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.
MSI Error message: this application cannot be installed on this operating system. The installation program will end now. Please refer to the minimum requirements to http://www.adobe.com/go/acrobat_system_reqs.
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-Acrobat Professional: installation failed
This means what it says: your system does not meet the requirements. Check under the link in the error.
Mylenium
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What should I do?
Hi Rune,
Please refer to the threads below where this issue has been addressed:
Adobe Acrobat DC update failed, Windows 7, 64-bit
Exit code of creative cloud 1624
Kind regards
Sheena
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error when opening akami 413. try to download acrobat 11
error when opening akami 413. try to download acrobat 11
Please follow the steps of How can I re - download Adobe Acrobat Pro XI for Mac?
Concerning
Stéphane
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How can I fix an error message that I can not download acrobat reader?
I get an error message when I try to install Acrobat Reader and then my pc crashes every time. Someone knows how to fix this?
Please follow: error message "can not download Acrobat Reader' then pc crashes. How to fix it?
(Double Post)
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I received the error 1328, uninstall Acrobat, need download Acrobat new, have CS6 installed, where is the download?
I don't want a trial version, the operating system Windows 7.
Hi Mark,
This taste of the CS6 you want to download?
Please visit the following link to select the desired flavor and you can register it by typing your serial number.
https://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html
Concerning
Sukrit diallo
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Error downloading free trial Adobe Acrobat Pro XI
I tried to download the free trial of Adobe Acrobat Pro XI 4 times, and every time I get the following error message: the application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file.
Anyone know how to get the new installation file?
Hi Cara English,
Try to download this link installation package (download Acrobat products |) Standard, Pro | XI, X) and let me know if it gives the same error.
Kind regards
Rahul Tyagi
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Download Acrobat XI error 7 error
Try to download Acrobat creative cloud XI. I get error 7. Don't know how to go beyond that.
Run the cleaner, http://labs.adobe.com/downloads/acrobatcleaner.html
Restart your computer
replace.
If this fails, you will need to check your Setup logs.
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Try to download Acrobat Pro XI, get next error regardless of the drive that I select: "Error 1327: invalid drive...". »
Hi pastorjeff7878,
Please follow the steps mentioned in the KB: http://helpx.adobe.com/creative-suite/kb/install-error-1327-invalid-drive.html .
Kind regards
Romit Sinha
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I'm trying to download Acrobat XI, get the incorrect error message of Explorer 4 or earlier
I try to download Acrobat XI still get an error message that says: I'm under Explorer 4 or earlier. It is a brand new with Windows 8 and MSN premium computer. Whats up with that?
Enable IE 8/9 compatibility in Internet settings.
Mylenium
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Errors of 1310 and 1603 when downloading Acrobat [was: help]
I can't download acrobat as part of my package of cs5. I get an error 1310 and error 1603
Error 1603. Install | CS5 products:
http://helpx.Adobe.com/Creative-Suite/KB/error-1603-install-CS5-products.html
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I get an error message when I try to download Acrobat Reader for my Mac
I tried to download Adobe Reader for my iMac several times. After going through all the steps that I'm trying to view and print a PDF documents and I get the following message: "Adobe Acrobat Reader DC look at a PDF of documents in this browser you need to launch Adobe Acrobat Reader DC and except the end user license agreement, and then quit and restart the browser." While going through the steps to download it tells me that I have completed and redirects me to a page that gives me the choice to buy the cloud. I won't buy the cloud. He never gave me the possibility to accept the end user agreement. What I have to buy the cloud to use Acrobat Reader or can I download and use Acrobat Reader without cloud?
Hello
You need not buy clouds of Adobe to download the player.
It would be just an advertisement. You can easily ignore.
Just accept the EULA and download Acrobat Reader on your system.
You can visit the following link to download Adobe Reader.
Adobe Acrobat Reader DC install for all versions
Let us know in the case where you face additional problems.
Concerning
Sukrit diallo
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I have download Acrobat 9 Pro, but cannot open the file.
I have download Acrobat 9 Pro, but cannot open the file. I recently had to change my hard drive and have re - install everything again.
I was able to download photoshop & illustrator, but can not Acrobat 9 pro
Help, please
even if your error seem not related to the issue discussed in this link, try it:
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What should I do to download Acrobat Pro DC.
In my account, tried to download Acrobat Pro DC, received the error message: "error 28000. Installation of the Module of licensing Acrobat failed. "I went to link workaround, but go to page message does not exist.
Thank you.
Hi bayouclinici66703108,
Please perform the steps given in this link:error 28000 (licensing module does not have) on the installation of Acrobat DC.
Let us know if you face any problem.
Thank you! Shivam
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