ERROR: DW021 try to install Photoshop CC (2015)

What is the solution for this error when trying to install Photoshop CC (2015)?

Exit code: 21

Please see specific errors below for troubleshooting. For example, ERROR: DW021...

-------------------------------------- Summary --------------------------------------

-0 fatal Error (s), 3 (s)

ERROR: DW021: payload {2614BC86-757D-4293-9E25-E4E16F370A9E} Photoshop Adobe Photoshop CC 2015 Core version 16.0.0.0: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs

ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 version: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs

ERROR: DW021: no support included versions of load

-------------------------------------------------------------------------------------

Please, try this workaround and let me know if it works for you.

1 rename this folder:

C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp to PDApp_old

2. start the uninstall program office creative cloud:

https://helpx.Adobe.com/creative-clou...

3. install the new Creative Cloud Desktop:

https://creative.Adobe.com/products/c...

Kind regards

Ashutosh

Tags: Photoshop

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