I ' t try to install InDesign CC (2015), but I have a lot of mistakes...
Hi, I't try to install InDesign CC (2015), but I have a lot of mistakes... I can not download more than 42% of the program
Exit Code: 21 Please see specific errors below for troubleshooting. For example, ERROR: DW021 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 11 error(s) ERROR: DW021: Payload {07D5BB69-71FA-4131-9C4B-65BCD5354150} DigitalPublishing Adobe Publish Desktop Tools CC2015 3.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {105054D1-6E60-1014-BFCC-C528B512D2D4} InDesign Adobe ID CC2015 AppFSet 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {18E5A75D-6E53-1014-9F38-D06440779135} InDesign Adobe ID CC2015 x32 Icon 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {29DE34E8-6E53-1014-9FF9-F862B2349B7B} InDesign Adobe ID CC2015 Icon 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {5E0B5C39-5363-4DA7-96CF-A9C51576CCD9} DigitalPublishing Adobe Publish Desktop Tools CC2015 x64 3.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {6577CDB9-6E55-1014-8670-CD99EB333D60} InDesign Adobe ID CC2015 x32 CBase 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {A1B058AA-6E57-1014-B57B-81D59523F0CD} InDesign Adobe ID CC2015 CBase 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {D571D755-6E55-1014-B7D1-F12C140ACCB3} InDesign Adobe ID CC2015 AppFSet 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {D6EBDA2D-6E55-1014-8687-CF850B855E94} InDesign Adobe ID CC2015 AppFSet 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Payload {DBFD0312-6E55-1014-8952-E78D43BC0147} InDesign Adobe ID CC2015 AppBase 11.0.0.0 of version: 9.0.0.6 is not supported by this version: 7.0.0.108 of RIBS ERROR: DW021: Unsupported payload versions included -------------------------------------------------------------------------------------
Installation and launch log errors | CS5, CS5.5, CS6, CC -.
https://helpx.Adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
Tags: Adobe
Similar Questions
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I try to install hearing CC 2015 but it not only shows the installation. It says 0% and its been 2 hours already. How can I solve this?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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I had relocated to CC2015 Adobe applications. I looked forward to the option publish online (preview), but it is not available. How can I get that option? I tried to do an update, but nothing happens. Work on a MacBook Pro.
Hi Rochelle,
You are signed in InDesign, please logout and log in again in the Help menu and restart InDesign.
Concerning
-Anshul
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I try to install indesign and illustrator (30 days free trial), but I don't see anywhere on my computer? I don't know if its there. How can I install it correctly?
Have you installed using creative cloud? You can use creative cloud application to install Illustrator CC CC of InDesign 2015 2015. Please try: https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Installed Indesign CC 2015 and claims many plugins missing at startup
Installed Indesign CC 2015 and claims many plugins missing at startup
Choose about InDesign from the Help menu (Windows) or InDesign menu (Mac). You may have launched a previous version of InDesign and try to open an existing InDesign file.
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I have a problem when I try to install indesign CC - error: 5
I have a problem when I try to install indesign CC - error: 5.
Last week I change Windows 10.
How can I fix?
I suggest you to contact our chat/telephone technical support teams as they can remote into your machine and help.
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Select the exact options indicated below in the capture to get support of screen options:
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Help, please.
I "errors encountered during installation. (21)"when you try to install Photoshop CC 2015 after download and extraction of 42%
Hi serhatk,
Please check the section below
Error 21 or DW021 when installing Photoshop CC 2015
Kind regards
~ Mohit
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I didn't come across this link, so I tried to copy the desktop flash player and installed it from there. Thank you, in any case.
Sent from my Verizon Wireless 4 G LTE smartphone
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Hi Michele,
Please try to quit and relaunch the application in creative cloud, the ability to install CC 2014 should be available in Indesign.
And in the case where it doesn't work please contact support: Learn & Support
Kind regards
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I have the decorative Panel in InDesign CC 2015, but without overlays are available. Why?
Hi Louise,.
If you use InDesign CC 2015, you must install the tools in the beta for the new product of Digital Publishing Solution. If you want to use the Digital Publishing Suite product previous, you must use an earlier version of InDesign.
For a full explanation, see DPS and InDesign CC 2015 .
Neil
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I have all the latest updates to Suitcase Fusion 6 and Indesign CC 2015. I have the fonts that they are 'ON' in the suitcase, but when I open the files in Indesign displays only a partial selection of a font family. EX: Frutiger STD (OT) family is all about, but 47 Light Condensed appears as lacking in IND. If I open the file in Indesign 6.0, everything works very well, so it would seem that the problem may be with CC or suitcase has a bug that they need to fix (announcement to Extensis too).
I tried the suggestions of the other posts, but nothing works.
What I tried:
• Restored preferences in Indesign
• One replaced Mode Menu fonts 'name of the font of all research.
• Restarted, rebooted, updated,... typical of troubleshooting scenarios.
Any other suggestions?Sit down to set up files to run the tests that you have suggested, I got a response from Extensis. She suggested to clean the cache of fonts in the file menu of the suitcase. I had not thought to do this (not realizing that it was an option in the suitcase, using a cache cleaner in the past).
It's done. A couple of weird things that happened, but after the closure of the programs again and re-opened, it worked. Hope that fixes it. Again, appreciate your help and advice for troubleshooting. Keep those in mind if it happens again, or as an alternative to other oddities of fonts.
Steven
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I just install cs6, it works but I have no icon on my desktop
I just install cs6, it works but I have no icon CS on my desk
Hey wait,
To get the icon on your desktop, you will need to manually, go to the applications folder and drag the icon on the desktop.
I hope this helps!
Clarice
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ERROR: DW021 try to install Photoshop CC (2015)
What is the solution for this error when trying to install Photoshop CC (2015)?
Exit code: 21
Please see specific errors below for troubleshooting. For example, ERROR: DW021...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 3 (s)
ERROR: DW021: payload {2614BC86-757D-4293-9E25-E4E16F370A9E} Photoshop Adobe Photoshop CC 2015 Core version 16.0.0.0: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs
ERROR: DW021: payload {3FB7A108-368A-4849-A3F3-69571BAAC457} Photoshop Adobe Photoshop CC 2015 Support 16.0.0.0 version: 9.0.0.7 is not supported by this version: 9.0.0.6 ribs
ERROR: DW021: no support included versions of load
-------------------------------------------------------------------------------------
Please, try this workaround and let me know if it works for you.
1 rename this folder:
C:\Program Files (x 86) \Common Files\Adobe\OOBE\PDApp to PDApp_old
2. start the uninstall program office creative cloud:
https://helpx.Adobe.com/creative-clou...
3. install the new Creative Cloud Desktop:
https://creative.Adobe.com/products/c...
Kind regards
Ashutosh
-
try to install windows update (kb971737), but I get the error
whenever I try to install this update I get error 80070020, I tried all (safe mode with network-clean boot-dissabeling antivirus and firewall, manual installation) nothing worked
My os: win vista ultimate sp2 64-bit
anti-virus: norton 360 v2 + windows deffenderYes, I use ie8 you think if I UPGRDE TO NORTON 360 V3 COULD SOLVE this?
If you have installed (no upgrade to) N360 2010 v3.0, IE8 would be much more effective for you, but I suspect that this will not to solve the problem you experienced when you try to install KB971737, don't.
Here's what you could try though:
1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
2. close all open applications (that is, anything with an icon on the taskbar).
3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).
4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.
NB: Now you're "working without a net": no to ANYTHING else online (for example, navigation; read E-mail; cat download other stuff) until you have completed step #8 below!
5. right click on the file that you saved in step #1 above, and then select run as administrator. DO TAP not your keyboard until the race ends, then restart.
6. While N360 is no longer present on the computer, see if you can install KB971737 (and offered security critical updates) now.
7. now, to do a clean install of N360 2010 (using your product ID, if necessary) & restart: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
TIP: Do not activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.
8. manually and repeatedly run LiveUpdate until you get a prompt "no update more".
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Try to install the security update KB967723 and Vista updates KB970430 and KB972145. Constantly getting error 8024200d code. Help, please!
Error 0x8024200D code is:
SUS_E_UH_NEEDANOTHERDOWNLOAD
The Setup program requires more data to download1. http://www.microsoft.com/downloads/en/results.aspx?freetext=KB967723&displaylang=en&stype=s_basic
2. http://www.microsoft.com/downloads/en/results.aspx?freetext=KB970430&displaylang=en&stype=s_basic
3. http://www.microsoft.com/downloads/en/results.aspx?freetext=KB972145&displaylang=en&stype=s_basic
You can try to manually download and install.
or you can reset the Windows Update settings?
http://support.Microsoft.com/kb/971058and try again.
Harold Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.
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