ERROR: ERR_DISABLED_PRODUCT - product is disabled

Hello

in the application windows Foglight Performance Analysis for Oracle I used Shutdown StealthCollect to stop every process agent on a monitored DB instance. According to the document of the Foglight for Oracle performance analysis, processes need to be restarted automatically on any subsequent connection attempt. But it failed in my case, no matter if the following command has been run on the middle tier foglight or on the monitoring mechanism:

On the middle tier:

quest_launcher-order - start - product StealthCollect-all - f-quest for user 3566 - port

The tracking DB:

quest_launcher-order - start - product StealthCollect-all - f-quest for user 3568 - port

(3566 is the default of the middle-tier foglight; 3568 port is the port of the guarded DB)

The error messages are respectively:

On the middle tier:

ERROR: FAILED to start [email protected]@quest_sc_mw@
ERROR: FAILED to start [email protected]@quest_sc_rep@
ERROR: ERR_DISABLED_PRODUCT - product is disabled

The tracking DB:

ERROR: FAILED to start [email protected]@quest_sc_collector@
ERROR: ERR_DISABLED_PRODUCT - product is disabled

Repository foglight and middle-tier DB have already been restarted. Control all the functions of other bodies as usual.

Can someone help me out of the darkness?

Kind regards

Ning

Thank you for your help.

I went to the site Manager Agent and found that StealthCollect for this instance is disabled (option DISABLE is set to YES) and it seems that the command I gave in my original post can not change to DISABLE back to no.

After change of no return DISABLE manually, all goes well.

Tags: Dell Tech

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