Error message from blackBerry Smartphones, "no available message stores".

This happens when you are trying to synchronize my Outlook 10 9630, running windows 7.  Any ideas?

I decided to put the error message in my outlook search function, and it has led me to some very useful comments.  The most important is that I am on a 64 bit system, etc.  I downloaded the latest version of the BB Desktop software, and the problem was solved.  Thanks for your help though.

Tags: BlackBerry Smartphones

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    Hi im new but dose, anyone know what this error message is all about when I turn on my bb after removal of my battery [eception exception: error profiling.fill url: null]

    IM baffaled

    Hi and welcome to the Forums!

    There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

    Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    There may be a code updated to the value of the carrier - check out them through this Portal:

    The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

    Go to the home screen. Hold down the ALT key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:
    KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

    The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

    Good luck and let us know!

  • Error message from blackBerry Smartphones: media being played is of an unsupported format

    I have ringtones voice notes that I recorded with my phone that worked. My ringtones have stopped playing, and I can't read my notes of the voice. When I tried to play media, an error message appears and says: media being played is in a format not supported. I'm almost certain that I did not change parameters. It might be possible because I have kids, but I do not. Help, please

    Carrier: Cricket

    BB 8530 information model

    Version? v.5.0.0.973 (Bundle 1708, platform 4.2.0.463

    Free file 84841754 and no.

    Apps: Polka dot shorts, Flower Frenzy, Aces Traffic Pack classic, Pandora, executioner Kids, Bubblebreaker, memory, maze, ASAP-free, Bezombied free Word Search free, Snake, YPmobile, Alliance of superheroes, The River Test-free, Pac - Man, Mega Tower Assault, The Three Little Pigs, offers kids meals, free crystal balls

    Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

    If you did the above test, remove the media card and insert again.

  • Messages from blackBerry Smartphones not always display in the Inbox on the Torch 9800

    Hey there. I apologize if this has already been answered, but I search through the forums and have not yet found an answer.

    I have a Torch 9800. Since I got it, I noticed that, sometimes, the messages will appear in my Inbox. My phone will ring when I received it, and I'll have the 'new messages' icon on the home screen, but clicking on the messages icon that leads me to an empty Inbox.

    I noticed this behavior affecting the e-mail (my gmail account is the only one that I have will the blackberry), messages text and two customers different third-party chat.

    I have no message filtered to different folders, or something like that.

    By clicking on "View file" check my Inbox is selected.

    But that's where it gets weird: if I compose a new message and send it, when I go back to the Inbox, all messages are displayed.

    It's almost as if the Inbox is having a problem displaying the list of messages, but as soon as I push a new element to display (message sent recently), shocked it back to life.

    Any ideas?

    Thank you!

    246 has been shipped orig OS

    use a PC to day so you'll have a good backup.

    Manual device OS upgrade instructions:

    1. start by searching for your operator and the system operating file that you want to use.

    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

    3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

    4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

    5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

    6 remove the internet connection for PC and reboot the PC.

    7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

    8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

    Take advantage of the new operating system.

  • Messages from blackBerry Smartphones that do not exist?

    My phone is a BlackBerry curve 8520 and I get alerts of messages from him and when I look, I see nothing.

    He spends a lot of time

    My BlackBerry will make a noise and when I take a quick glance at my phone, nothing is there.

    Can someone please help me understand this.

    Hello and welcome to the community!

    I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • Message from blackBerry Smartphones APP WORLD

    Why do I get "Download is not available from Blackberry App World" when I try to download an application?

    Hi and welcome to the Forums!

    What is the exact wording of the message? Or maybe this KB applies:

    • KB25521"" is not available for download on BlackBerry App World "appears when you try to download an application from BlackBerry App World "

    Good luck!

  • Message from blackBerry Smartphones: MTP Device Mode is enabled on

    I just did a hard reset (remove battery) on my Storm2 9550.  When it finished start, I started the Desktop software and connected the phone via the USB port.  I received the following message:

    This Blackberry device using a connection of the PSG.  Some features of media for your device mass storage mode, which interrupts all active media transfer protocol (MTP) connections.  You want to mass storage mode?

    I don't know exactly what that means or if I should answer 'Yes' or 'no '.  (I had a bit of luck you are looking for this particular online message).

    The BlackBerry Storm smartphone can connect to a computer in one of the following ways:

    • USB mass storage mode
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    MTP allows a BlackBerry smartphone user transfer media files between a computer and a BlackBerry smartphone and provides support for multimedia files that have specific requirements, such as restrictions associated with the management of digital rights (DRM) technologies.

    A BlackBerry smartphone appears as a Portable device in my computer when connected to the computer using the PSG. It does not appear in the devices with removable storage section and has not assigned a drive letter.

  • Message from blackBerry Smartphones that will not disappear every 20 minutes

    Hi I get of "[email protected]" he says don't not to open the attachment and it wil be processed by the server. This changes every 20 to 30 minutes and lasts for weeks. My e-mail works fine, but it's very annoying. Any help!

    Hello AlanW,

    While, I stumbled on this thread today that describes the same problem as you:

    http://supportforums.BlackBerry.com/T5/General-BlackBerry-smartphone/weird-messages/TD-p/505349

    try to follow that proposed contributors to do this, it might be useful

  • Message from blackBerry Smartphones blackberry storm 2 is full try to delete messages

    I have not a lot of messages only 4 or 5 of them why it says full, please help because I need to keep some message

    Thanks in advance

    Hi and welcome to the forums!

    Please indicate your device OS and the carrier.

    In the meantime, read this article.

    Thank you

    Bifocals

    KB13465 "SIM card is full please delete SMS messages" appears on the BlackBerry smartphone

  • Error of BlackBerryID blackBerry Smartphones and to protect

    I received a notice to upgrade BlackBerry ID.

    I did it.

    Was then reboot needed. Restarts OK.

    NOW I have a updated BlackberryID but disabled BBProtect

    Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

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    giuliano1969 wrote:

    In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

    "attempts"? I don't understand...

    giuliano1969 wrote:

    My company does not help me for the specific App problem to my terminal.

    There is no sound wireless problem or a bug.

    In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

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    If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

    Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
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    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Error Bluetooth for blackBerry Smartphones

    Hi guys.

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  • Can someone help me please to find the number of sms sent from blackberry smartphones?

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