Error message prevents the installation of Flash Player 11.1.102.62
I have a Dell Studio 1737 laptop with: Windows 7 64-bit, Intel Core 2 Duo P8400 2.26 GHz 2.27 Ghz, RAM 4. 0 g.
Try to install the latest version of Flash Player. The download is smooth. When the installation reaches 50%-51% a message pops up saying: "the Flash Player Settings Manager is currently open. Close the Flash Player Settings Manager and try again. "The only Flash Player Settings Manager I found is an icon in the Panel as"lash 32-bit player. Receive click on this icon, the Settings Manager opens. However there no provision for "closing" except the 'X' in the red box in the upper right corner of the window to the Settings Manager.
I used Adobe uninstaller and uninstalled Flash Player. Then tried to download and install again with exactly the same results, as explained above. I tried many, many times with the same result.
The users forum has a post about this problem for Flash Player v 10.3, it says to go to C:\windows\system 32 find FlashPlayerCPLAPP.cpl, then delete it and try the install again. I looked in C:\windows/system32 and the specified file is not there, needless to say, I can't delete it.
I have also looked for Shockwave in the list manage modules and it isn't here.
Bottom line: I don't have any version of Flash Player installed on my laptop and am not able to install the program.
Any ideas? Thank you very much in advance for any help!
How to do a clean install of the Flash Player?
Tags: Flash Player
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