Error message "Windows can't open add printer." The local print spooler service is not running. Please restat the spooler or restart the machine. "while trying to add printers in Windows 7

Original title: my laptop has lost all printers and windows & no longer recognizes them. Help! I can't print anything

I use my laptop computer in a docking station.  I took it out to take for a trip and when I got home I plugged it back (as I always do).  Just before the trip, I have upgraded to Windows 7 and all my printers were working very well.  When I got home and pluged again, Windows does not recognize one of my printers.  When I try to add printers a say8ing error message "Windows can't open add printer."  The local print spooler service is not running.  Please restat the spooler or restart the machine. "I tried to restart and turn off the printer, etc.  Can someone help me?

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Hi RobynGP,
 
This may occur if the print spooler requires other services, and these services are not running. To resolve this issue, follow these steps:
 
1. in Services, right-click on print spooler and then click Properties.

2. click the Dependencies tab. The first box list all system services that must work for the print spooler start. These are dependencies.

3 make a note of each service, click OK, and restart each service on which the print spooler is dependent, if the service is not already started. If a service is not started, right-click, click Properties, and then make sure that the startup type is automatic.
 
Let us know if this helped.

Aziz Nadeem - Microsoft Support

[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

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