Error message with updates!

For the past 2 days, I tried to do an update on my computer but error code 80073712 # keeps coming back. It's 2 updates with the Internet and Vista. How do I get off this error and get this update running?

Help, please!

Hey nicole2010,

This can be caused if some of the day windows component services are corrupt.

To resolve this problem, use the following methods in the order in which they are presented.

Method 1: Run (Checksur.exe) system update readiness tool

1.

Download and run the system update readiness tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations.

For more information about how to download and run the tool Checksur.exe

Here is a link to download and install the system update readiness tool:

http://www.Microsoft.com/downloads/details.aspx?FamilyId=0435684b-8d12-4028-9cb0-b2903257f1fd&displaylang=en

Method 2: Install Windows Vista Service Pack 1

If you have not yet installed Windows Vista Service Pack 1 (SP1), visit the Microsoft Download Center, and then download and install Service Pack 1. To do this, follow these steps:

1.

Quit all programs, and then click on the following link:

http://www.Microsoft.com/downloads/details.aspx?FamilyId=f559842a-9c9b-4579-b64a-09146a0ba746&displaylang=en

Note Click the option to download on the download page, click Save , and then save the download to your desktop. When the download process is complete, click run to install the SP1.

2.

Restart the computer.

3.

Try to download the updates again.

Thank you

Kind regards

Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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