error messages & unalbe to show em who sent in sent foler

It started today out of the blue. I can send an em 'answer' and I get the following error message:
There was a problem, including the file:///C:/DOCUME~1/LOUISE~1/LOCALS~1/Temp/nsemail.html file in the message. You want to continue to send the message without this file?

I can then send em, but I can't see it in the sent folder. I can't tell if a response was sent and did not get any reposonse than people I em.

How fix/change? Thank you Louise

Try to start * Windows * in safe mode with active network.

-Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

-Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- Http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx XP

Always in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

The problem goes away?

Tags: Thunderbird

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