Error: Microsoft Visual C++ Runtime Library... Runtime error

I'm new to this site.

I had a problem where a persistent message finally froze my PC.

I sent a question and detailed the actual messages, as had been requested earlier (very useful) Member where

I asked without the effective message label

This is the message: -.

"Microsoft Visual C++ Runtime Library... Runtime error

Shared\9.0\SharedCom\RoxWatchTray9.exe

This application has requested the execution of terminateit in an unusual way.

For more information, contact the application support team"

This was followed by another message: -.

"Roxmm Tray App Module has stopped working - close the program.

In response, I received was an email stating that MY QUESTION has BEEN DELETED!

W H Y?

If someone will kindly answer the first query I would be grateful but probably (NOW) most important

is that my curiosity is satisfied with an ANSWER as to WHY the question was summarily eliminated.

I affected a kind of code?

Is it a USA site only?

Please make my day?

Original title: why was the answer to my question just an email saying: it has been deleted?

Hello

The answer to your previous query was given in the following link:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/a-Roxio-program-seems-to-have-frozen-my-PC-cant/cb054ede-fe6d-4352-854A-40330a3544a0

Step 1: If you have not tried the steps in this link, so please try it.

Step 2: Otherwise, completely uninstall the components of Roxio, then reinstall.

http://KB.Roxio.com/search.aspx?url=/content/000207CR¶ms=set-locale=en

Note: serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

Tags: Windows

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