Error NET HELPMSG 3521 while checking the Update Service was stopped and the error code "8024000".

Original title: error NET HELPMSG 3521 while checking the Update Service was stopped.

Windows Vista. 32-bit, SP1 and 2

Long story short, I tried to fix my problem of update windows since the beginning of July 2011.  My computer does not stop when you install updates automatically or manually.  I got a 8024000 error.  A shot an email to Ms support and I received an email quickly with some procedures to do.  I don't have to make these 4 days later.  Here is the part of the email.

This problem may be caused by the following factors:

1. the Windows Update service has stopped.

2 corrupt Windows Update temporary files.

3. bad Internet connection settings.

4 corrupted DLL files.

Step 1: Check the services concerned of the update of Windows

1. click on the button 'Start' in the 'Search' bar type: "services.msc" (without the quotes) and press ENTER. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

2. double-click on the service "Windows Update".

3. click on the 'general' tab. Make sure the "Startup Type" is "Automatic" or "manual". Then please click the button "Start" under "Status of Service" to start the service.

4. repeat the above steps with the Background Intelligent Transfer Service (BITS).

I completed this step.

Step 2: Rename the folder C:\Windows\SoftwareDistribution Windows Update

1. close all open windows.

2. click on the "Start" button, click "All programs" and click on "Accessories".

3. right click on "Command prompt" and click "run as Administrator".

4. in the window "Administrator: command prompt", type "net stop WuAuServ" (without the quotes) and press ENTER.

Make sure it is said that he has been arrested with success.  OK, it worked.

5. click on the button 'Start' in the 'Search' box type "%windir%" (without the quotes) and press ENTER.

6. in the opened folder, find the folder named "C:\Windows\SoftwareDistribution".

7. right click on the folder, select Rename, and type "SDold" (without the quotes) to rename this folder.

8. while still in the window "Administrator: command prompt", type the command "net start WuAuServ" (without the quotes) in the window to restart the service Windows updates

It did not work.  I received a message...

The syntax of the command is

NET [accounts: computer: config: continue: file: Group: help: helpmsg: localgroup: pause: print: session: share: start: statistics: stop: time: use: user: view]

C:\Windows\System32>_

I tried again from the beginning and now get the following error: NET HELPMSG 3521

"MS supports has not returned my emails to the technology or the Manager.

Can someone help me?  Please notify.  Suzzz-Q

There are many other measures that followed the foregoing.  If anyone is interested in reading all of this...

Step 3: Component of Windows Update registry

============================

1. click on the "Start" button, click "All programs" and click on "Accessories".

2. right click on "Command prompt" and click "run as Administrator". If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. Enter the following command and press ENTER.

REGSVR32 WUAUENG. DLL

You will get a window "DllRegisterServer in successful c:\windows\system32\wuaueng.dll.

4. then please proceed to enter the following commands one by one. A success notification is received after each command.

REGSVR32 WUAPI. DLL

REGSVR32 ATL. DLL

REGSVR32 WUCLTUX. DLL

REGSVR32 STINKS. DLL

REGSVR32 WUPS2. DLL

REGSVR32 WUWEBV. DLL

If please test the issue again and let me know the result. If the problem persists, I'll help you check your Internet connection in our next communication. To clarify the issue and provide more specific troubleshooting steps, please help me to collect the following information.

How to capture a screenshot

======================

1. press the button print screen (print screen) on your keyboard.

2. click on the "Start" button, type "mspaint" in the search bar and press ENTER.

3. in the Paint program, click on the "Edit" menu, click "Paste". Click on the "File" menu, and then click "Save".

4. the dialog box "Save as" appears. Type a file name in the "filename:" box, for example: "screenshot".

5. make sure that "JPEG (*.)" JPG; *. JPEG; *. JPE; *. JFIF)"is selected in the box"Save as type", click on"Desktop"in the left pane and then click on"Save ".

Please send this JPEG file to my e-mail account to * address email is removed from the privacy *.

How to retrieve system information

=============================

System information can provide us with more information about the current state of the system. I would check for you. Please send it to me using the following steps:

1. click on the "Start" button, type "MSINFO32" in the search bar and press ENTER to start System Information.

2. on the pop-up window, in the menu bar, click on 'File' and click on 'Save', type a file name and choose NFO as "Save as type", click on "Desktop" in the left pane and click Save.

Please send it as an attachment to * address email is removed from the privacy *. If the file is too large to be sent, please right-click on the exported file, choose "send to"-> "Compressed file (zipped)" and then send the zip file for * address email is removed from the privacy * for further research.

How to recover the WindowsUpdate.log file

================================

1. click on the "Start" button, type "WindowsUpdate.log" (without the quotes) in the search bar and press ENTER. We will see a file named "WindowsUpdate.log".

2. now click on the 'File' menu and click on the "save under".

3. in the left pane, click "Desktop" and click the "Save" button.

Hello

Instead of all of the previous steps, you can just try the steps as shown in these methods and check if these help.

Method 1:

To resolve the error 8024000 follow the steps in the link and check if it helps.

Windows Update error 8024000

http://Windows.Microsoft.com/en-GB/Windows-Vista/Windows-Update-error-8024000B

Method 2:

See also article on the resolution of the problems with the installation of updates and check if this may help:

Problems with installing updates

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

Tags: Windows

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