Error sending by e-mail of financial reports

I just imported all our financial reports in our new version of financial information (9.3.1). I made a batch with the ability to generate a PDF file and the PDF file by e-mail to a recipient. The thin generated PDF file, but the mail would not go. He said there was an "error sending email" is an excerpt from the journal of the FrSchedSrv. Any ideas?

Error in sending E-mail JavaMailer: Unknown host SMTP: mail;
nested exception is:
java.net.UnknownHostException: mail
javax.mail.MessagingException: Unknown host SMTP: mail;
nested exception is:
java.net.UnknownHostException: mail
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1006)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:197)
at javax.mail.Service.connect(Service.java:236)
at javax.mail.Service.connect(Service.java:137)
at javax.mail.Service.connect(Service.java:86)
at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:104)
at javax.mail.Transport.send0(Transport.java:150)
at javax.mail.Transport.send(Transport.java:80)
at com.hyperion.reporting.util.JavaMailer.initialize (unknown Source)
to com.hyperion.reporting.util.JavaMailer. < init >(Unknown Source)
at com.hyperion.reporting.scheduler.JobServiceThread.sendZips (unknown Source)
at com.hyperion.reporting.scheduler.JobServiceThread.sendMail (unknown Source)
at com.hyperion.reporting.scheduler.JobServiceThread.run (unknown Source)

Hello

You have configured SMTP server settings in the various configuration files for the new version that you use? Your journal, it seems that it is always set to "mail", which I think is the default value.

I think that the minimum you need to do is Essbase, financial reports and workspace, files as shown below (paths may vary depending on the platform, windows & tomcat provided below, even if it looks like you did before).

Essbase: C:\Hyperion\AnalyticAdministrationServices\server\ OlapAdmin.properties

Financial reports: C:\Hyperion\BIPlus\lib\ fr_global.properties

Workspace: log and select Navigate > administer > Notifications

You may also need to restart related services.

Hope this helps
Stuart Game
www.Analitica.co.uk

Tags: Business Intelligence

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