Error unknown 0x88982F50 when you try to change the properties of a JPEG file in the Windows Photo Gallery

I am running Windows Vista Home Premium Service Pack1 and use Windows Photo Gallery to managemy photos. I like the fact that I can integrate tags and ratings in JPEG files.

I just noticed though, that the tag is no longer to be stored in the JPEG file. I know because when I saw the properties of the file tag information I have in the Windows Photo Gallery is not present. If I try to change the properties directly, I get an error message stating:

An unexpected error prevented the operation. Make a note of this error code, which might be useful if you get additional help to resolve this problem: 0x88982F50 error: No. Error Description available.

I checked the file isn't read-only etc.

I searched Microsoft.com for this error and have found no help. I searched the internet and have seen many forums to raise this issue, but I can't find a solution.

Note that when I try to fix an image in Windows (eye of harvest/red etc.) Photo Gallery, I also get an error that says I can't save the changes.

For me, it looks like a component is faulty or missing, but how is it resolved?

Hi RealPaulus,

Solution for error 0x88982F50:
1 open the Task Manager by right-clicking the taskbar
the bottom of your screen and choose the task manager of
the menu.

2. click on the processes tab, along the upper part of the task
Manager screen.

3. in the processes tab, select the corresponding button at the bottom left
of the screen that says "show processes from all users".
and click on it. Click on 'Continue' in the UAC prompt that
rises.

4. the screen should turns off a moment, and then return with
many more listed processes. Click on the column "command."
Line"to sort the list and search for:

"C:\Program Files\Windows Media Player\wmpnetwk.exe"

Read the description in the next section on:

Windows Media Sharing Service reader network

5. click on this process. Click the end «»
Treat button"at the bottom right of the screen.
Confirm 'End process' if necessary.

6 perform the steps 1-5 before opening a Windows Explorer
window for the first time in the current session.

Eliminate that a will of the Task Manager process
Restore Windows Explorer ability to 'see' as well as
'Add', 'remove' or 'edit' Tags or other properties to a file to
JPEG files.

Samantha M S

Tags: Windows

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