Error "Unloading the box" for the download of victory 8

I had a problem after another trying to get the 8 upgrade win.  First of all, even if Microsoft has validated my record ID, I could never get to the stage for the upgrade.  Instead, I was taken into a page to pay full for win 8 or Win 8 Pro.  I spend about an hour last night with Microsoft technical support.  No one could discover the problem.  Finally, I agreed to buy the product at full price and take out a loan for the total.  Now when I access my account at Microsoftstore.com, I have all the information on the order.  But when I start the download process I get this message when running the executable: unloading of the box.  An error has occurred.  Unspecificed error.  OK

I did a complete restore of the system several days ago and then added all the updates on the computer that I use to download.  He has Win XP with SP3 installed and no AV installed (fear that it interferes with the download).  (I got the upgrade with the purchase of a Win 7 machine this last fall and to install the upgrade on the XP machine for now.)

Updates, that I initiated on two other computers have finished without any problem, so I feel comfortable with the process.  However, the third effort seems to be missing the "charm" of the first two.

Thank you for your help.

This change solved my problem.  I found the information after a search on the web.

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/problem-initiating-Windows-8-Upgrade-Assistant/a81a2b80-F032-46EC-a0e6-4512aa8bcbf4?page=3

The problem seems to be that a service (Terminal Services) under Win XP does not start when necessary as part of the download process.

Go to my computer. Right click and choose manage. Choose Services | Highlight the Server Terminal Services | Right click and choose Properties.

Change the manual setting to automatic.  (Note that on the site, some users choose a different setting, but auto allows the service to run at startup.)  Close and restart the computer.

I hope it's useful to others.

Tags: Windows

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