every time I try to open Manager modules firefox stops working, what can I do to fix this?

Well, I have a problem with adobe flash player, which had stopped working (I can't watch videoes on youtube). I learned that I can solve this problem by clicking on add-on Manager to control the program. but every time I try to open it start loading then I get the message firefox add-ons stopped working and needs to close. I close it and again click on Add-ons (options / general / manage add ons) is the same thing over and over again.

Hello, all first please try to update to the latest version Firefox (firefox 18.0.1) - you are using a very old version and insecure at the moment.

If this does not resolve the issue already, so maybe that files in your profile folder that store the information on your extensions could have been corrupted. Please go to firefox > help > troubleshooting information > profile - display folder... then windows Explorer should open your profile folder. there looking for files named extensions.ini, extensions.sqlite, extensions.sqlite - journal (and in some cases also extensions.txt, extensions.rdf). delete or rename the files and quit firefox, they will be regenerated the next time you start firefox.

See also https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_co...

Tags: Firefox

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