evreytime, I opened the windows update the sistem says that the service is not runing what can do?

I have a windows Vista Home Basic in my pc, so I can't update it cause when I click search for updates, it says windows cannot check the updates because the service is not running

Hi joselizama,

  1. Did you the latest changes on the computer?
  2. What is the full error message that you receive?
  3. You have security software installed on the computer?
  4. When was the last time it was working fine?

Method 1

I suggest that you restart all services related to Windows update and check later if you can install the updates of Windows on the computer.

To restart services required by Windows Update

You must be logged on as administrator to perform these steps.

  1. Open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.
  2. Double-click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. In the Services window, double-click in the Background Intelligent Transfer Service.
  4. Under the tab general , under Startup type, click Manual, and then click apply.
  5. Click the connection tab and make sure that the service is enabled in every hardware profile listed.
  6. Click the general tab, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  7. In the Services window, double-click Windows event log.
  8. Under the tab general , next to Startup type, make sure that Automatic is selected.
  9. Next to Service status, check whether the service is started. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  10. In the Services window, double-click the Windows Update service.
  11. Under the tab general , next to Startup type, make sure that Automatic is selected.
  12. Next to Service status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  13. In the Services window, double-click software licensing.
  14. Under the tab general , next to Startup type, make sure that Automatic is selected.
  15. Next to Service status, check if the drive is listed. If not, click Start, and then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  16. Close the Services window and try to install Windows updates again.

Method 2

If the previous step fails then I would suggest that reset you the default Windows Update components and later try to install updates.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Tags: Windows

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