Excel freeze when changing cell color and HP LaserJet CM1415fn is default printer

We use a HP LaserJet CM1415fn connected via Ethernet. The computer is running Windows 7 x 64 with the latest printer drivers available on the HP Web site as of today.

When this printer is the default printer, there's a freeze occurring in Excel when we try to change the color of a cell, exactly as described here:

http://answers.Microsoft.com/en-us/Office/Forum/office_2010-Excel/changing-font-color-causes-Excel-t...

and here:

http://answers.Microsoft.com/en-us/Office/Forum/Office_2007-Excel/Excel-not-responding-when-changing...

Both messages suggested that set the default printer to something else solves the problem and that the problem lies in the driver printer, and indeed, the default printer to something other that our HP printer makes this problem disappear immediately.

Could you please provide an updated driver or a workaround another that set the default printer to something else?

To after what I read this peut be bound by printer drivers, but I doubt that the problem is caused by the printer driver. They do refer to is an editor of document to their default the Printers folder, which I do not have is - not - a printer driver. The XPS Document Writer 'prints' documents in a file, it is not really a printer driver at all and it's more a misnomer to consider it as such.

The description of the problem, it seems always be attached to the Software Suite. If it is a problem that the effects of several printer drivers (according to the user), it wouldn't make sense to assume that the problem is the drivers for the printers belonging to users who have this problem, but the common factor uniting the experiences here, that would be the desktop software.

What you can do is check the following link to ensure that A) all updates are applied correctly B) driver software is updated through uninstall/reinstall and (C) you ensure that the printer firmware is up to date:

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=4089468

It is possible, it's a hangup in the software, but if things internally within the program that it would not make sense of how the printer HP programming works.

I would like to know how it goes!

-Spencer

PS Hope you have a wonderful day and that your time is as beautiful as she is here!

Tags: HP Printers

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