Exceptions to Smartphones blackBerry and help over the telephone

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• Hello from Smartphones blackBerry and help

  I'm new so please excuse me if I mess up.

  I bought a BB Tour 9630 and I followed the instructions for the media card to store my photos and were unable to get there.

  Also, I don't see all of the files when I go in the blackberry tour file on my PC. Just an empty folder which is what also shows the MicroSD card.

  Any help would be appreciated.

  Open your camera > Menu > Options > save images to and make sure that you set and save the map of support.

• Vibrator of Smartphones blackBerry and ring at the same time?

  Is it possible to have the phone ring and vibrate at the same time? Seems that when I turn the volume past "vibrator" that the phone does not vibrate when a call comes through. Now, the vibrator is not very powerful, but if I'm in a noisy place I need to vibrate to give me a chance to pick up the call.

  Any help or advice are appreciated.

  Hey i68040,

  There is a feature that you can enable for this in the settings of the phone sounds and notifications, he said vibrate in calls

  Ice

• My wife and I bought hundreds of iTunes movies and music over the years. I have a terminal illness and won't last long. The account is in my name. How can I ensure that films and the songs that she and I have paid for are accessible for her after I spend

  My wife and I bought hundreds of iTunes movies and music over the years. I have a terminal illness and won't last long. The account is in my name. How can I ensure that films and the songs that she and I have paid for are accessible for her after I die?

  She needs to have your Apple ID and password. Your iCloud ID and the password if you have your own iOS device, so it can have access to these facilities. Even if she wanted to sell, it would need this information to remove the lock of activation before the sale.

• I added LR6 to a new PC and flies over the catalog of my old PC. Now, the main window in the modual development is blue. The photos are visible in the modual library. Why?

  I added LR6 to a new PC and flies over the catalog of my old PC. Now, the main window in the modual development is blue. The photos are visible in the modual library. Why?

  Clear the option use the GPU in the performance preferences tab.

• Country of Smartphones blackBerry and other issue.please help

  Hi my name is Khan
  I use a Blackberry Bold9000

  I'm having a lot of problems in my phone

  (1) I can't use appworld because my country is not supported. Why and how I do supported

  (2) it's always when I download app Twitter + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
  My ISP is "Mobily"... I contacted them they said melon time, we provide a complete service plan + I checked all my sound all set to update versions

  Please, we are the most people who use black berries in the Middle East

  and you put your desktop in the Middle East to the Lebanon

  We need to be heard, I really love RIM, but I need recognition.

  Hello and welcome to the Forums!

  If you're hoping that RIM will see your message - these forums are a chain of support to users, not a conduct of user-to-RIM. Therefore, it is unlikely they will see what you wrote. However, if you have specific and constructive ideas for them, I heard they accept this by e-mail to [email protected].

  be_smile wrote:

  (1) I can't use appworld because my country is not supported. Why and how I do supported

  Understand that RIM has no unilateral control over the availability of AppWorld. On the contrary, a triad of entities must agree - RIM, wireless service provider, and Government. As the main entity to profit in this triad, I've always suspected that the RIM is not one that could hinder the process. So, what you can do, is put pressure on your company and/or your Government to allow the AppWorld in your country.

  In addition, you should know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR and Mobihand). I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

  be_smile wrote:

  (2) it's always when I download app Twitter + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
  My ISP is "Mobily"... I contacted them they said melon time, we provide a complete service plan + I checked all my sound all set to update versions

  Your service provider is responsible for providing all services and support for you. No one else has no control. They need to solve this problem. You have the ultimate leverage - you pay for services they don't deliver. They have the ability (in fact, the responsibility) to escalate your case at RIM for extra support if necessary. You have no free method to request support from the RIM as the escalation of your provider.

  Good luck and let us know!

• New to the blackBerry Smartphones Blackberry and LOVE my Storm! Now, how can I get the best party?

  OK, I am new to Blackberry and devices in general.   I had a Palm, but never really used.   Now, I have a Blackberry, I really want to learn how to get the most out of it.

  I want to get more organized with my calendar and schedule.   I want to keep a list of things to do.  I want that all my contacts easily manageable.

  In my Palm, she had a beautiful desktop app where I could add Notes, or memos or items to my calendar and then synchronize when it would move anywhere in my Palm.

  The B; ackberry Desktop application does not seem to have that same out of the box user friendilyness.    So my question, what program to use, how total, all this together to get the most out of my Blackberry?

  Outlook?   Google Calendar?  Another program?

  Thanks for any suggestions!

  Jamie

  The most transparent way is synchronization with Outlook, via the Desktop Manager.

  Step 1 install Blackberry Desktop Manager Manager of
  http://NA.BlackBerry.com/eng/services/desktop/

  Step 2
  Connect blackberry to your PC via a USB cable and let the blackberry device driver install. During the device driver installation is complete, it will warn 'material installed successfully' in your windows taskbar.

  Step 3
  Run the Blackberry Desktop software and choose the option SYNCHRONIZE.

  Step 4
  Now choose CONFIGURE and you can select the CONTACTS, CALENDAR, NOTES, and databases TASKS by clicking on the boxes next to each. After you select each item, it will ask you which application you want to synchronize with, there are OPPORTUNITIES for all.

  Step 5
  Now click OK on all windows until you are on the main blackberry Desktop Manager screen. Click SYNCHRONIZE. Make sure that the SYNCHRONIZE ORGANIZER DATA checkbox is checked. Now, click SYNCHRONIZE NOW to start the synchronization.

• Lack of Smartphones blackBerry and eception exception address book...

  Hi all

  My wife just bought a "BOLD" and we have some questions. The first came as "eception exception - java.lang.NullPointerException" and the second was a missing address book.

  Here's a little background. My wife uses a MAC and we were able to get contacts to synchronize using PocketMAC. However, after the power off after normal use and backup starts, we have received two errors. Under contact options, it says there are 68 contacts, but none show. I tried to re-synchronization, but nothing. I checked the device using my PC and the office for the address book Manager and it does not show under backup/restore, advanced, database of the device.

  Someone has an idea what is the deal?

  Thank you in advance.

  Thanks to everyone who responded and saw the post. Late last night, after having talked to a few people and read all the posts, I thought it would be best to wipe the device and start again from factory settings. So far, wipe the device seems to have solved the problem.

  My best guess for the cause of the problem was a defective popular third-party application. I came to this conclusion because I have not tried to download or load this application since the wiping device.

  Thanks again for all the advice.

• Provisioning of the Smartphone blackBerry and upgrade to OS 4.6.0.28 2

  Hello.

  I have a question about the implementation of service and services of books... Have a BB Bold (ATT) and just upgraded to OS 4.6.0.28 2 from Eastern Asia. It was recommended by members on this forum, but also the Crackberry for the many of us who have known many dropped calls.  Our calls to ATT for help and a solution fell on deaf ears. If this upgrade allows to switch between 3G and 2G EDGE. The problem was with the 3 G-2G_EDGE all swirling around trying to block a signal, etc.

  Anyway, since I've updated, all right, and the phone is still a little more quickly set to 2G. But on the home screen, I have a phone ICON that says 'operation successful. To resolve this problem, contact your provider of wireless. "Obviously, I'm not with ATT.

  Can someone enlighten me on this and it's going to be a problem? So far so good!

  Thanks for any help.

  StormCat49 wrote:

  Hello.

  I have a question about the implementation of service and services of books... Have a BB Bold (ATT) and just upgraded to OS 4.6.0.28 2 from Eastern Asia. It was recommended by members on this forum, but also the Crackberry for the many of us who have known many dropped calls.  Our calls to ATT for help and a solution fell on deaf ears. If this upgrade allows to switch between 3G and 2G EDGE. The problem was with the 3 G-2G_EDGE all swirling around trying to block a signal, etc.

  Anyway, since I've updated, all right, and the phone is still a little more quickly set to 2G. But on the home screen, I have a phone ICON that says 'operation successful. To resolve this problem, contact your provider of wireless. " Of course, I'm not with ATT.

  Can someone enlighten me on this and it's going to be a problem? So far so good!

  Hello

  It makes a big difference that you didn't start with Visual Voicemail, which is a product of AT & T.

  It will also make a difference as to if the message "Successful" as the quote above.

  As opposed to "Unsuccessful" in your last post. Quite different.

  If it is an unwanted application, follow the procedure that I gave allows you to remove the application.

  If it is not an application and was pushed to your phone by AT & T, you can remove the icon but it

  Will be back when you receive service books. If this is the case, simply highlight the icon, the menu key

  Select hide. I put all the unused icons in a folder and then hide the folder, it provides more space

  On the home screen for the apps that I use.

  Thank you

  Bifocals

  Thanks for any help.

• Removal of Smartphones blackBerry and reading the emails in Outlook not reflecting only not on Blackberry

  I've set up by O2 of BIS and links to 3 email accounts.  They are all IMAP.  I start Outlook to connect to these accounts from my laptop.  Almost everything works perfectly.  Always receive emails for delivered to Outlook and Blackberry OK.  If I open an e-mail or delete it on Blackberry, then this is reflected in the accounts of e-mail OK.  All emails deleted on the Blackberry are displayed in a basket on my email account.  What does not work, it is when I delete or read an e-mail in Outlook.  This is reflected on the Blackberry and I have to manually read or delete messages on the subject.  All the settings for accounts on the Blackberry look good balance that is wireless enabled, the victories of the mailbox and delete on handheld and mailbox is enabled.  If I do a balance now, nothing happens, read and deleted messages are still on the Blackberry.

  Any ideas anyone?

  You need BES to do, only BIS is not enough

• Smartphones blackBerry - no locking of the keyboard help

  Hello

  I just updated my software for the v50.0.862 (Platform 5.1.0.175) and now I don't have a keypad lock icon.

  Any ideas?

  Thank you very much

  Hi and welcome to the Forums!

  If I recall, you have upgraded to the point where the locking functions have changed. Now, the real keyboard lock is the button locking real on the side or on the device... but this is simply a keypad lock and committed is no longer the password (if you have one). If you assign a device password and wish to lock with the password until the expiration time has been reached, you must use the "Password lock" icon which should be on your BB (look around and turn on "Show all" or "Show Hidden").

  Good luck!

• Untrapped exception error Smartphones blackBerry for twitter

  Hello

  Since yesterday, when I try to open Twitter on my BB Bold 9900, I get the following message

  Eception exception: ApplicationRegistry.getOrWait (0x4e88707b24a6c2b6) owner died Thread [SearchableThread::net.rim .device .extra .app .twitter *.search searchable .Twitter, 2]

  Help, please!

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  The toughest possible causes are an app behave badly. Fortunately, the error itself pointing you the problem... Twitter. I recommend that remove you / reinstall to see if that helps.

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Message from Smartphones blackBerry of RIM for the owners of Blackberry messenger

  I received a forwarded BBM message to a couple of my friends today saying this:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your list of contacts in a way to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveuser

  Is there any truth to this? I checked the link to Blackberry and got a message saying that the page was not found.

  My favorite is the technical term that they use "very comprehensive."

  It is indeed a hoax.

  A hoax message circulating on BlackBerry Messenger (BBM) asks users to message BBM to their contacts in order to maintain the BBM service and claims to have been sent originally by Research In Motion (RIM).

  Be assured that this BBM message did not come from the RIM and that it does not affect the security of BlackBerry smartphones. It is simply a string of hoax message. Unfortunately, many social networking applications in the face of this scenario, according to which no message, including a hoax message, can be transmitted to a user of one of their contacts. We recommend that users simply ignore the message and do not convey.

  English version of the broadcast message illegitimate:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your contact list in order to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveusers

  Spanish version of illegitimate dissemination message:

  Hola, reciban a cordial saludo to leave Research In motion the marca BlackBerry owners. Este message are para informarle as nuetros servidores han estado lately muy llenos, asi as porfavor requerimos su ayuda para improve este problema. Por lo tanto we need than este reenvieen message a toda su lista of contacts para asi poder los activos BlackBerry Messenger users see, lo contrario no enviar este message a toda su lista of contacts, su BlackBerry Messenger staying como inactivo having como consequencia the lost of all known contacts.

  Disculpen las molestias, pero're asi unica manera resolver este problema grave. Honestly Research In Motion. For more information visit: www.blackberry.com

• Smartphones blackBerry Email help please!

  Hello

  Recently, I had to send my curve away from setting the led screen and received the same phone as a loan. She has set up my e-mail account and everything worked fine and dandy.

  Now, a month later, I got my blackberry back. The woman at Sasktel backed up the loan and restored it on my Berry. My bbm contacts, everything has been restored correctly.

  But I get no emails. Both my accounts are set up and all my previous emails are there until she me back on since the article ready to mine. How can I fix it? What I have to go to Sasktel and ask them to do?

  Thanks for any help and suggestions!

  Hi and welcome to the forums!

  Looks like the employee of Sasktel has not set up your active device on BIS.

  Try the links before for help.

  Thank you

  Bifocals

  Change of KB04322 the phone smart BlackBerry PIN in your BlackBerry Internet Service account

  KB00510  How to register your device

  KB11935. If you receive an error message when you try to change the smartphone BlackBerry PIN in your BlackBerry Internet Service account.

• Problem of Smartphones blackBerry with BIS after the v5.0.0.822 (1385) :(

  Hi all

  I have a Bold 9000 and after the upgrade of software to v5.0.0.822 (1385) my BIS start to work. I have conection BIS, but the service is disabled on the phone. How can I activate it? If try to access the Web, the browser attempts to connect to the wi - fi and I can not change the type of connection to BIS.

  Very grateful for the help.

  Best regards

  Bruno

  bsousa wrote:

  My BIS begin to work.

  Perhaps, you intend to say "stopped" working?

  If you have a BlackBerry data plan on your service provider account, on your BlackBerry smartphone, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.