Country of Smartphones blackBerry and other issue.please help

Hi my name is Khan
I use a Blackberry Bold9000

I'm having a lot of problems in my phone

(1) I can't use appworld because my country is not supported. Why and how I do supported

(2) it's always when I download app Twitter + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
My ISP is "Mobily"... I contacted them they said melon time, we provide a complete service plan + I checked all my sound all set to update versions

Please, we are the most people who use black berries in the Middle East

and you put your desktop in the Middle East to the Lebanon

We need to be heard, I really love RIM, but I need recognition.

Hello and welcome to the Forums!

If you're hoping that RIM will see your message - these forums are a chain of support to users, not a conduct of user-to-RIM. Therefore, it is unlikely they will see what you wrote. However, if you have specific and constructive ideas for them, I heard they accept this by e-mail to [email protected].

be_smile wrote:

(1) I can't use appworld because my country is not supported. Why and how I do supported

Understand that RIM has no unilateral control over the availability of AppWorld. On the contrary, a triad of entities must agree - RIM, wireless service provider, and Government. As the main entity to profit in this triad, I've always suspected that the RIM is not one that could hinder the process. So, what you can do, is put pressure on your company and/or your Government to allow the AppWorld in your country.

In addition, you should know that AppWorld is simply a portal, vending apps developed mainly by others. Therefore, it is not your exclusive supply source - there are others that you can try (e.g., Handango, Handmark, BPlay, GetJAR and Mobihand). I found that there are very few applications that is exclusive to AppWorld. You can see the online catalogue and then look for other sources of supply, including quite often on the developer website.

be_smile wrote:

(2) it's always when I download app Twitter + facebook app. I get an error massage. Service plan is not supported. Contact your service provider.
My ISP is "Mobily"... I contacted them they said melon time, we provide a complete service plan + I checked all my sound all set to update versions

Your service provider is responsible for providing all services and support for you. No one else has no control. They need to solve this problem. You have the ultimate leverage - you pay for services they don't deliver. They have the ability (in fact, the responsibility) to escalate your case at RIM for extra support if necessary. You have no free method to request support from the RIM as the escalation of your provider.

Good luck and let us know!

Tags: BlackBerry Smartphones

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