Exchange codes do not work
Hello
I got codes to redeem my Captivate / presenter licenses.
When I go to https://creative.adobe.com/redeem and enter the code, I get an error 'this card purchased in one country is not Adobe ID you'.
It says nothing about which countries, so I can't play with my Adobe ID account to change the country (if that is possible).
I sent emails to support local Polish, but since 27.06, they have not solved the problem.
I need to send files published to the client within 24 hours, and I can't do it.
Help, please!
Michal
Hi Michal
This problem has been fixed so please try again.
Thank you
Bev
Tags: Adobe
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