Scan fingerprint T400 is non-functional + R & R question

I expect to hear from someone else with a similar configured T400 who did a fresh install of Win 7 Professional.

Have you had problems to install and use the fingerprint reader software?

Have you had problems installing rescue & recovery 4.3?

I have no luck installing R & R, and the fingerprint reader does not work.

Moderator Note: subject adjusted line.

Seriously, I appreciate the detailed responses that everyone has provided to try to help solve my problems. You are all a great resource and contribution to this community.

1. the question of the fingerprint has been resolved with the help of a hotline to lenovo. After a quick list of my troubleshooting steps, the support agent has ordered a replacement palmrest with a new scanner of fp. Problem solved! More funny thing is - the scanner FP software tutorial still picked up my fingerprints, but he was not one of my prints or establishing a single sign on the session. After a quick exchange FRU - bang, it worked immediately.

2. the question of R & R no longer exists after the replacement of the fingerprint scanner. I guess that there is a hook in the software requiring the FP scanner is fully functional and it bombed.

Fixed and fixed.

Tags: ThinkPad Notebooks

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