Expiration date

Hi, my software CC keep invites me to renew my subscription, but my account expires in October 2015 instead. However, I checked my account and my Creative Cloud student and Teacher Edition (one year) said "expired". Then I clicked on the Management Plan, then pushed a new page, then nothing is on. The system is having mistake?

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Hello Janet,.

Please see the below help document to solve the problem:

Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

Kind regards

Sheena

Tags: Adobe

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