EXPORTPDF fails to convert

I have an annual pass. I tried to convert a PDF 15 MB to Excel. As well the Android + Adobe Reader Windows + 10 Chrome. In both cases, I get the message "Conversion failed". I tried Adobe Support cat. They are able to help and suggested announces the problem here. Can anyone help? Even a cursory search reveals that the problem is fairly common, perennial for many years and still not solved by Adobe. OCR disabling etc. do not seem to work.

There is nothing forbid us to help: ExportPDF is a solution based on the server, which means only Adobe had access to what happens when your job is being processed. You pay your subscription, so I guess that you are eligible for service from Adobe. Try again and see if you can talk/chat with someone else who is more willing to help.

What I can tell you is that the result of a conversion of PDF to any other format is highly dependent on the quality is your PDF. If important information is missing from the input file, you will never get an output file good. When you have Adobe Acrobat, you can try to convert the file into images, and then re-import these images in a PDF, OCR file this file and then convert for example Excel.  This sometimes give you best results.

Tags: Acrobat

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