Extensions from Adobe exchange, the free extension of Russell Brown...

Hi question as in need a helping hand...

- I am a registered user on the CC 2014, I am able to download and install extensions from Adobe exchange for free, but the one texture, 1 listed under free and created by Russell B. is for me, for some strange reason, as a paying user perform a CC NOT AVAILABLE.

Adobe gives me this message under the news of this extension:

-Please note: this Panel is only available to paying members of the cloud Adobe Creative. " »


So no idea why I, as a paying customer am not allowed to install this extension?

Looks like I'm probably missing something somewhere... no idea... TX!

Hi thieryyyyyyyy,

Thanks for the screenshots, there is now much more clearly what is happening.

Can you confirm that you are a subscriber of paid creative cloud, and are you connected with the same Adobe ID associated with your subscription?

You see the same thing in trying to acquire the product on the site of the Add-ons?

https://creative.Adobe.com/addons/products/791

Thank you

Fraser

Tags: Adobe

Similar Questions

Maybe you are looking for

  • HP Pavilion 15-ak085na: could not find the WiDi WiDi/Pro Intel® for Windows software

    Hello When I install the "Intel® WiDi/Pro WiDi Software for Windows" software downloaded from https://downloadcenter.intel.com/download/25153/Intel-WiDi-Pro-WiDi-Software-for-Windows , he said: While they inspected the processor competebility intel I

  • Satellite U300-151 plant of the standby or sleep mode extended when WIFI is turned on

    I have a new satellite U300-151. BIOS V3.80 and Intel version 11.5.0.32 wireless (which seems to be the latest driver). Vista SP1 When return to work of the standby or hibernation mode laptop still crashes if the wireless switch is enabled. I am awar

  • Satellite L355-S7817 - cannot control the default voice of Narrator

    I don't seem to be able to control the default voice on my L355-S7817 with Vista home OS.I changed Mrs Anna parameters but Toshiba male voice starts each time I use a program that uses the voice of the Narrator. I even uninstalled the engine from Tos

  • Import of very special binary data in Diadem

    In order to use the tiara I need to import binary transient recorders data. The data is stored in block mode (after CH CH), in the form of pairs of X - Y data. All channels have different lengths, but the structure and channel names are written in a

  • Outlook express spell

    My spelling corrector express outlook uses a French dictionary and a choice is not available.  I went to tools - options-spelling and checked the language.  He showed the French as the only choice.