F4B61EA

"I have problem with the Volume control with"HP ENVY 17-J010ee (F4B61EA) 17"HD Intel Core i7-4700MQ (2.4 GHz, 6 MB, 4 cores).

I can't increaseor down the volum. The level of folume freeze to sertain leven.
Any advice?

Hi Edward,.

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 17-j010ee Notebook and with its intermittent problems. Here is a link to resolve sound problems.

I also go into the Device Manager and click on sound card drivers and update the driver. Restart the computer.

I hope this helps.

Thank you.

Tags: Notebooks

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