Failed to retrieve product license information.

Hello

Ordering info-eccmd run 'as administrator', always answers

'Unable to retrieve license information product.'

But ExpressCache GUI always runs ok, and the form 'about' show my correct activation code.

And restarting doesn't change anything.

Does anyone have an idea?

Another setting?

Windows 7 Pro 64,.

ReadyCache V 1.1.0

ExpressCache V 1.0.100,

latest updates.

ExpressCache service is running, the caching is enabledand that the portion used is 12 to 15 GB.

Then you give me this idea:

stop and then restart the service of ExpressCache and after that, eccmd-info is successful;

Since yesterday, with no more problem.

NB: before the service start/stop, I uninstall/reboot/install a new version, completely empty of ExpressCacheSetup (same version).

but the problem has not been resolved.

Maybe reinstal and restart to correct this problem, who knows?

Once more, thank you for your good advice.

Phil

Tags: SanDisk SSD

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