Failed to update windows 8.1 error WindowsUpdate_8024a000

Hello

I have a problem trying to update to windows 8 8.1, I download 8.1 to do this, the disk check, and then I get the message could not be updated to windows 8.1 0 x 80070488-0x3001A

I use an Acer Aspire I V comes with windows 8.

Any help please?

Hi Markley,

I suggest you try the steps suggested by Marilyn - Support Engineer from following link and see if that helps.
http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_update/Windows-Update-error-code-8024a000/562845f3-78d5-42A0-bed5-e3fd39f01df7

Post us the results after trying the steps above.

Tags: Windows

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