Family safety on Windows 7 has completely stopped working, even if she pretends to be on

Help, please!  The Windows Live Family Safety filter worked well on two of my computers for a few months.  All of a sudden it does not filter anything, well that Family Safety site shows that the filter is activated and the work for each account.  I tried to turn it works, change settings, updating / refreshing the filter, etc., and it did not help.  I discovered and removed a Trojan horse (win32/Neop! gmb) and some adware (win32/BetterSurf) that were on my computer.  Then I tried to uninstall the filter of parental control on both computers, closing my account of the safety of the family and he put everything back in place from scratch.  That does not help either.  The filter will still let us get any site and see adult pictures or videos, even if the filter says it is on and functioning "normally."  I don't know what else to try.

I heard this on another post, and it WORKED for me also!  I logged on my account live.com and udated my name in my profile.  I don't know if that it or if MS has solved something but I can not connect on fss.live.com.  Please share and please post if it worked or not.

Tags: Windows

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