Fatal error, Acrobat could not load the DLL base
Hello
Since a few days, can no longer lire of the US PDF documents on our workstations. In fact the message error en object appears.
If we launch adobe reader in Director, it displays a window by writing this:
Adobe Reader cannot open the file in protected mode due to a compatibility problem with your system configuration. Do you want to open Adobe Reader with protected mode disabled?
-Open by disabling the protected-mode
-Always open with safe mode disabled
-Do not open with safe mode disabled
I could see that there is a Kaspersky application to fix the problem, but I can't use this product.
If on installs an older version of Adobe Reader that works (version 9 for example), but as soon as we go back in version 10 or 11 the problem is present.
Are you it another way pour this kind of problem.
In advance thank you.
Hello
Finally we found the PB, it came from a Microsoft update that has removed from the Colombia in Visual C++ DLL
Thank you
Tags: Acrobat
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