FedEx invoice when ordering photo book of the Canada

This year, like the past (at least) of seven, we ordered five Apple picture books (Christmas gifts). We live in the Canada, and books are shipped from Ohio. I received a FedEx Bill for the costs of promotion $10 (plus taxes). I assume this has something to do with customs, but I really don't understand the Bill, so I'm not clear (there are a lot of details of the customs, but I have no idea what this means). Last year I got a FedEx Bill for only one of the five books that we ordered. I remember never receive invoices in the several years prior to last year.

Anyone know what it is for or why I seem to only get the Bill for the book casual and not all of them?

I had this problem about 3 years when I ordered several photo books (also in Canada). Of 7 books I ordered, only has been concerned by this problem of FedEx, although all of them have been shipped from the United States. I called Apple and they had dressed him in a few minutes. I checked my visa account and in a few days my account has been credited. The Adviser to Apple indicated that it would be better to pay for FedEx to avoid delivery delays or future issues. I don't remember the number, I called, but you should be able to get this corrected easily using the details below.

http://www.Apple.com/contact/

Tags: Mac OS & System Software

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