File deleted due to virus when opening attachments

Original title: can not open attachments more

All of a sudden all my email attachments (pdf, excel, etc.) does not open and the message says "deleted due to virus".
"what is happening?

Hi Walter,

Please follow the suggestions listed in http://answers.microsoft.com/en-us/windows/forum/windows_7-ecoms/attachment-deleted-because-it-contains-a-virus/5757d2fd-15fc-4a39-a9a2-4264add8f155 if you use Internet Explorer to browse the Internet.

Also, answer the questions provided in the link, if the problem persists.

Let us know the results once you have tried the troubleshooting steps. Let us know if you have any questions.

Tags: Windows

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