FileVault store keys in iCloud

Try to encrypt a MacBook Air.

With more than 3 GB of available disk space in iCloud, when I choose iCloud is the place where to store the key for FileVault, I get the following message:

An error occurred attempting to maintain the key to recovery in iCloud. The disk is not encrypted.

I can't find a reference to this anywhere error message and do not want to keep the key noted.

Why this is happening? (I'm connected to the internet, so iCloud is accessible)

Thank you.

Hello there, jgfr22.

As I understand it, you try to encrypt your MacBook Air using FileVault and are unable to store the key to recovery in iCloud. The following Knowledge Base article speaks with the options available for the recording of your recovery key for FileVault:

Use FileVault to encrypt the disk to boot your Mac.

Choose a recovery option

When you turn on FileVault on your startup disk, you can choose an option that allows you, if you forget your password:

  • In OS X Yosemite, you can store your key FileVault on iCloud. You can then use your iCloud account name and the password to unlock your startup disk or reset your password.
  • In OS X Mavericks, you can share your key with Apple FileVault by answering a set of questions of security. You can then contact the Apple Support if you have forgotten your password and need to decrypt your boot drive.
  • You can also create a recovery key that consists of a combination of numbers and letters. You can use this key to unlock your drive or turn off FileVault. Keep a copy of this key somewhere other than your encrypted boot disk. If you notice the key, be sure to copy exactly the letters and numbers that are displayed, and keep a safe place that you will remember. If your Mac is a company or school, your school can also define a recovery key to unlock.

Your password and the recovery key is very important. If you do not have access to your password or the recovery key, you will not be able to log on or access to one of the documents or other data stored on your Mac's startup drive.

Thank you for reaching out to the communities of Apple Support.

Kind regards.

Tags: iCloud

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