Final fantasy 14 Beta error

The failing application name: ffxivgame.exe, version: 0.9.1.0, time stamp: 0x4c87f7a2

Name of the failed module: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bda6f

Exception code: 0xc0000005

Offset: 0x00009b60

ID of the process failed: 0x13c4

Start time of application vulnerabilities: 0x01cb515804758548

The failing application path: C:\Program Files (x 86) \SquareEnix\FINAL FANTASY XIV Beta Version\ffxivgame.exe

Path of the failing module: C:\Windows\syswow64\msvcrt.dll

Report ID: 42c98592-bd4b-11df-824c-001ee5284c4c

the error message I get... I tried everything I could think of any help would be much appreicated

Hello

1. what operating system is installed on your computer? Is - this Windows XP, Windows Vista or Windows 7?
2 have. what troubleshooting measures you tried so far?
 
Method 1.
Let us scan SFC and check that it prevents this error to occur.
Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file.
 
To do this, follow these steps:
a. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
b. type the following command and press ENTER:
sfc/scannow
The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
 
More information on SFC scan found in this document:
http://support.Microsoft.com/kb/929833

Method 2.
You can also consider installing some windows updates available.
http://Windows.Microsoft.com/en-us/Windows/help/Windows-Update

Method 3. Given that the game is in beta, you can also consider requesting assistance from the Publisher of the game.

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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