Firefox 24 plant

Comment by a moderator of the forum.

Anyone with the Norton software

Please also see these messages by CheckMate below in this thread:

I updated to Firefox 24.0 today (on a Windows 7 64-bit system) and since then I had crashes of program on each 2 to 15 minutes apart. Disabling hardware acceleration did not work. Firefox has not crashed when I tried in safe mode, but since I don't know what triggers the breaks down, I still don't know if it is a problem of extension. I have two error reports: bp-40c597f4-aec4-47a0-92dd-14f382130918 and bp-abbbabef-0535-405b-8b30-0a5642130918. Someone can look at these and post a reply?

Hi dsherman99 - I'm using the latest version of the toolbar, the 2014. 5.1.4 but there were fixes for previous versions, for Firefox 24 so I don't think that the version you are using is a particular problem. I don't have accidents since to disable the toolbar for a couple of days and that allows him, as a test back accidents, which proves that this is the toolbar that is at the origin, and others who are the Norton Forum reports. See my related Norton updates on this issue. Their developers are testing a fix right now and I'm assuming that the fix will be for other patches as well, but I'll keep you in the loop.

http://community.Norton.com/T5/Norton-toolbar-Norton-identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/m-p/1027739#M14000

For all those affected by accidents and also using the Norton Toolbar, the solution is to disable the toolbar until we get the update for this problem.

 To Disable the Norton Toolbar:
     1. At the top of the Firefox window, click on the Firefox  button, and then click
Add-ons. The Add-ond Manager tab will open.
     2. In the Add-ons Manager tab, select the Extensions panel.
     3. Locate the Norton Toolbar extension and click its Disable button.

     4. Click Restart now if it pops up. Your tabs will be saved and restored after the
restart.
UPDATE: The patch for the crash problem has been released as a Live Update for Norton v21 and v20 products for the crash problem with Firefox 24. See my the link here and more info in my related post - click on the link for that update.

. http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-and-Chrome-30-Support-for-Norton-Toolbar/m-p/1022717#M13577

        [/questions/971603?page=2#answer-485265]

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