call phone iphone 5 s problem

When I get my call, the phone vibrates for 8-9 seconds and I hear nothing. also while making calls, I don't hear anything after my call at the other end. Sometimes, the phone freezes at the call log filtering after making the calls too. I reset the network and phone settings. but the problem persists. What should I do?

Hello placidsantosh,

Thank you for using communities of Apple Support. It is my understanding that you are unable to hear through your car radio iPhone when on a call. I can certainly understand your concern. I'm happy to help you.

You did a great job trying to fix this yourself! The receiver of the iPhone will not work properly if it is blocked or dirty. Please try the following steps to remove the receiver. Test the issue after each step. :

  • Make sure that nothing is blocking the receiver, such as a case or a movie.
    If you have a new iPhone, remove the plastic on the front and the rear of the unit.
  • Check the receiver opening to see if it is blocked or dirty. If necessary, clean the receiver opening with a clean brush, dry, soft.
  • While you're online, turn on the speaker. If you still do not hear, then your network or the reception might be the issue. Try calling again later or somewhere else

If you do not hear a person on an appeal or a voice message or if the sound is not clear on your iPhone

If the problem persists, please follow the steps to test the receiver in the "Check the receiver" section in the link above.

Have an amazing day.

Tags: iPhone

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