Firefox crashes when I restart. I found an answer related to the hardware accelerator but cannot find a way to get to it?

When I close firefox and reopen it, it lights up briefly and then crash. I am able to open it by clicking on a link that requires a password and use it from there, but that takes some time and its very annoying. I have a Blocker to add and I don't want to get rid of using safe mode. I read something about turning off hardware acceleration, but when I go to tools, theres no button options. IM also using a MacBook Pro.

You can try to start Firefox in Mode safe temporarily (hold down the option key while starting Firefox) and disable hardware acceleration (Preferences dialog box > advanced > general, uncheck the "Use hardware acceleration when available"), then exit Firefox and try to run normally.

But if you can extract another thing: crash report IDs which will allow volunteers to see some of the crash reports you have submitted to Mozilla. Please check the last section of the support article "Firefox plant - troubleshoot and prevent assistance fixing crashes" for steps get these IDs crash and then after the most recent here.

Tags: Firefox

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