Firefox does not work

Download "dialog" with the "gray area" to type in something. who does not either; Click the box outside get ' error tone ", click inside the box of nothing. cannot close yet; computer restarted, tried firefox again, once more the same dialog box. uninstalled firefox then reinstalled; always the same problem; have windows 8.1. How can I go back to the previous edition of firefox? you know... the one that actually works!

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javawebweaver said

Download "dialog" with the "gray area" to type in something. who does not either; Click the box outside get ' error tone ", click inside the box of nothing. cannot close yet; computer restarted, tried firefox again, once more the same dialog box. uninstalled firefox then reinstalled; always the same problem; have windows 8.1. How can I go back to the previous edition of firefox? you know... the one that actually works!

Hello

Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).

If Firefox does not work, you can start Firefox in Mode safe as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.

When the Firefox Safe Mode window appears, select "start mode safe."

If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

When find you what is causing your problems, please let us know. This might help others with the same problem.

Tags: Firefox

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