firewall protection prevents my wireless HP officejet printer to print. How can I fix the problem? The printer does print when microsoft protection is DISABLED.
I just speak for more than 2 hours with HP support. Several times, we installed the printer CD and if the protection of Microsoft (Castle) is on the printer does not Internet print anything! But if I turn off the Microsoft protection it prints, but leave my computer at risk because there is no protection against viruses.
My laptop and the printer are connected and supossed to work wireless.
Thank you
Hello MatildaEugenia,
You will give give exceptions to the printer wirelessly between the firewall to allow you to print. You can refer the link that will give you information about this below:
Allow a program to communicate through the firewall of Windows Vista
Allow a program to communicate through Windows on Windows 7 firewall
Thank you
Irfan H, Engineer Support Microsoft Answers.
Tags: Windows
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