First Pro CC2015 break at the launch
I have licensed Adobe Creative Cloud started in March 2015. Yesterday when editing in Adobe first, first suddenly stopped working. After a quick error message that it closed. If I try to launch the first it crashed immediately. Most recent VideoDriver (Intel) installed; Win10, mem 12 MB for the i7 processor. Also tried to uninstall and install again from the creative clouds. Same question. Help. I need to edit videos!
Thanks for the info. I think the solution is to disable the Intel graphics card in Device Manager or the BIOS/UEFI and simply run the AMD card.
See you soon,.
Jeff
Tags: Premiere
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Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 7.1.0.141
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Fault Module name: amdocl64.dll
Fault Module Version: 10.0.1268.1
Timestamp of Module error: 52540ad4
Exception code: c0000005
Exception offset: 00000000001676a 6
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Locale ID: 2057
Additional information 1: dc7e
More information 2: dc7e5fd0badfab0345616025e4bbd0b1
Information additional 3:7338
Additional information 4: 73384a4a62444a3b5fe284d631a0d80f
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