Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

Hi Sheila,

Try this:

Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

I would like to know if it works.

Thank you

Regalo

Tags: Premiere

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