Flash 11.7.700.169 update breaks Player 11.02 - Portfolio in PDF format

System/software Info:

Operating system: Win7 x 64

Acrobat Reader 11.02

The Adobe Flash version (as reported by the applet of the control panel of the flash): 11.7.700.169 for ActiveX and plugin Version

Latest update flash seems to have broken the ability to open PDF files that use the portfolio feature.

At the launch of a PDF file that has a portfolio, the user will receive the following error message:

reader-error.png

I downloaded and installed this version and the latest version .msi so and no change.

I also uninstalled Reader and two versions of flash (both through Windows) and aid removial tool from Adobe flash, then

installed with the same problem.

This is not product on Windows XP machines, however, only our Win7x64 (we run all win7x32).

At first, I thought it was only occurring on machines that had also Adobe Standard 10.6 installed, but after some more, it

occurs on machines without Adobe installed both standard.

I read that Adobe has "decoupled" flash the drive, and the version of Flash plugin is required to view this content (even if the system does not use a browser that requires it).  But the two versions of the flash player are permanently installed and up-to-date.

Any ideas?

You must ensure that you have installed the NPAPI of Flash Player version (the one for Firefox browsers), not the ActiveX version.

Adobe Flash beta 18 solves the problem.

Tags: Acrobat

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