Flash of Citrix HDX redirection plugin installer does not

Hello

We tried to install the plugin to redirect Citrix Flash (products - XenDesktop - download Flash Plugin - Citrix), but it does not work.

When the Installer starts after download, it starts to recover windows installation and then empties (below)

flash installer.PNG

I ran a debug install as a previous thread suggested and stuck the comments below. We tried it in many machines, operating systems on different networks, all with the same result.   (the path of the file has been modified by me, below)

Initialized memory (Maximum)

===============================================================================

Version of the host: 3.5.4.26

"C:\xxxxx\xxxxxxxxxxxxx\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe" / debug - high

System: Windows NT version 6.2.9200.0

Added url to the white list (localhost).

Added url to the white list (solidstatenetworks.com).

Added url to the white list (snxd.com).

Registry path only reading we add whitelist (machine\Software\Microsoft\Internet Explorer\).

Common name added to the white list (State solid networks I, LLC).

Common name added to the white list (Adobe Systems Incorporated).

Extraction skin file (/ app.config.xml)

Added url to the white list (get.adobe.com).

Added url to the white list (get2.adobe.com).

Added url to the white list (aihdownload.adobe.com).

Added url to the white list (airdownload.adobe.com).

Added url to the white list (ardownload.adobe.com).

Added url to the white list (download.macromedia.com).

Added url to the white list (fpdownload.macromedia.com).

Added url to the white list (fpdownload2.macromedia.com).

Added url to the white list (fpdownload.adobe.com).

Added url to the white list (fpdownload2.adobe.com).

Added url to the white list (platformdl.adobe.com).

Adding url to the white list (platformdl - stage.corp.adobe.com).

Added url to the white list (wwwimages.adobe.com).

Added url to the white list (wwwimages.stage.adobe.com).

Added url to the white list (dlmping.adobe.com).

Added url to the white list (dlmping2.adobe.com).

Added url to the white list (dlmping3.adobe.com).

Added url to the white list (dlmping4.adobe.com).

Added url to the white list (get3.adobe.com).

Added url to the white list (get3.stage.adobe.com).

Added url to the white list (adobetag.com).

Added url to the white list (promotion.adobe.com).

Registry path only reading we add whitelist (machine\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\).

Registry path only reading we add whitelist (machine NT\CurrentVersion\).

Registry path only reading we add whitelist (machine\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\).

Registry path only reading we add whitelist (machine\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\).

Registry path only reading we add whitelist (user\SOFTWARE\Microsoft\Windows\Shell\Associations\UrlAssociations\).

Registry path only reading we add whitelist (root\http\shell\open\command\).

Registry path only reading we add whitelist (root\https\shell\open\command\).

Registry path only reading we add whitelist (root\.htm\).

Registry path only reading we add whitelist (root\.html\).

Way of reading only registry has added to the white list (root\IE. HTTP\shell\open\command\).

Registry path only reading we add whitelist (root\FirefoxURL\shell\open\command\).

Registry path only reading we add whitelist (root\SafariURL\shell\open\command\).

Registry path only reading we add whitelist (root\ChromeHTML\shell\open\command\).

Registry path only reading we add whitelist (machine\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\).

Registry path only reading we add whitelist (machine\SOFTWARE\Macromedia\).

Registry path only reading we add whitelist (user\SOFTWARE\Macromedia\).

Registry path additional read-write to the whitelist (machine\SOFTWARE\Adobe\Setup\Reader\).

Registry path additional read-write to the whitelist (machine\SOFTWARE\Wow6432Node\Adobe\Setup\Reader\).

Common name added to the white list (Adobe Systems, Incorporated).

189 active MIME types

Webserver running thread

Web server listening on 127.0.0.1:63006

Browser cache empty (0 removed) (851-verified) (0.01 seconds)

Browser: IE 9.11.9600.17498

Extract the skin file (mainwindow.config.xml)

Set of response codes [/ mainwindow.html:200:0]

Accept the size of the queue (2)

Set of response codes [/images/icon-blank.gif:200:0]

Set of response codes [/ mainwindow.css:200:0]

Accept the size of the queue (2)

Set of response codes [/ compact.min.js:200:0]

Set of response codes [/images/icon-complete.gif:200:0]

Set of response codes [/images/icon-complete-error.gif:200:0]

Accept the size of the queue (2)

Set of response codes [/images/logo-adobe.gif:200:0]

Set of response codes [/images/bg-close-program.png:200:0]

Accept the size of the queue (2)

Set of response codes [/images/bg-download-bar-empty.png:200:0]

Set of response codes [/images/bg-header-error.gif:200:0]

Set of response codes [/images/bg-download-bar-full.png:200:0]

Discover the default browser...

Default browser: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe'-'%1 '.

Version of the skin: 2.0.2.13

Ready document triggered

Extract the skin file (local/en - us.json)

Extract the skin file (workflow.json)

Impossible to extract the skin file (local / en.json)

Impossible to extract the skin file (local / ie.json)

Accept the size of the queue (2)

Set of response codes [/images/button-left.png:200:0]

Set of response codes [/images/button-center.png:200:0]

Set of response codes [/images/button-right.png:200:0]

Extract the skin file (interop/downloader.dll)

Loading interop library (C:\Users\Ed_LO\AppData\Local\Adobe\AIH.e8ca43f5ad5cdca8a0c1d77b352fe6e414532d67\download er.dll) (3.5.4.26)

Initialized memory (Maximum)

===============================================================================

Downloader Version: 3.5.4.26

Solid Core 0.82 () in use (S11)

CWD [C:\xxxxxx\xxxxxxx\Desktop\] [EC:F4:BB:09:82:BA]

Agent of Torrent: - SC0082 -.

Agent of Torrent: - SD354Q -.

From the guiding

Manager changing state (Idle) (early)

Manager state changing (departure) to (process)

Set of response codes [/ environment.json:200:224]

macro environment (macro) (1305): addition of macro WorkflowUrl = https://get.Adobe.com/flashplayer/WebServices/AIH/

macroenvironment (macro) (1305): addition of macro InstallType = install

macroenvironment (macro) (1305): addition of macro InstallName = flashplayer15

macroenvironment (macro) (1305): addition of macro InstallSite live =

macro environment (macro) (1305): addition of macro CompletionPageUrl = https://get.Adobe.com/flashplayer/completion/AIH/

mergeWorkflow (fusion) (5EAA): recovery of https://get.Adobe.com/flashplayer/WebServices/aih/?language=en-IE & currentFilename = install _ flashplayer15x32_mssd_aaa_aih.exe & builtinName = flashplayer15 & type = install & site = direct

installProducts (products) (5781): primary product

installProducts (products) (5781): preparation of sitecatalyst ping

installProducts (products) (5781): primary product

Could not open file [(C:\Users\Ed_LO\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe][00008000](2: 00000002)]

installProducts (products) (5781): sitecatalyst Quantity 0

installProducts (products) (5781): sitecatalyst siteCatalystOffers 0

installProducts (products) (5781): sitecatalyst siteCatalystAcceptedOffers 0

installProducts (products) (5781): sitecatalyst primaryProductExitCode-1

installProducts (products) (5781): sitecatalyst false primaryProductIsComplete

installProducts (products) (5781): primaryProductSiteCatalystCode of sitecatalyst

installProducts (products) (5781): pageName ACDC_FP_AIH_Launched sitecatalyst

installProducts (products) (5781): sitecatalyst ACDC_FlashPlayer channel

installProducts (products) (5781): sitecatalyst prop1 IAH

installProducts (products) (5781): sitecatalyst prop2 ACDC downloads

installProducts (products) (5781): sitecatalyst prop3 get.adobe.com

installProducts (products) (5781): sitecatalyst prop4 en

installProducts (products) (5781): sitecatalyst en prop5: undefined

installProducts (products) (5781): products of sitecatalyst; FlashPlayer_AIH

installProducts (products) (5781): sitecatalyst eVar73 ACDC_FlashPlayer

installProducts (products) (5781): eVar74 of sitecatalyst

installProducts (products) (5781): sitecatalyst events event96

installProducts (products) (5781): completion page url https://get.Adobe.com/flashplayer/completion/AIH/

installProducts (products) (5781): preparation of sitecatalyst ping

installProducts (products) (5781): primary product

Could not open file [(C:\Users\Ed_LO\Desktop\install_flashplayer15x32_mssd_aaa_aih.exe][00008000](2: 00000002)]

installProducts (products) (5781): sitecatalyst offers results (false isDual oLen. 0):

installProducts (products) (5781): sitecatalyst installedCode failedCode offerCode

installProducts (products) (5781): sitecatalyst allInstalled true allFailed true

installProducts (products) (5781): sitecatalyst numInstalled 0 numFailed 0

installProducts (products) (5781): sitecatalyst Quantity 0

installProducts (products) (5781): sitecatalyst Quantity 0

installProducts (products) (5781): sitecatalyst siteCatalystOffers 0

installProducts (products) (5781): sitecatalyst siteCatalystAcceptedOffers 0

installProducts (products) (5781): sitecatalyst primaryProductExitCode-1

installProducts (products) (5781): sitecatalyst false primaryProductIsComplete

installProducts (products) (5781): primaryProductSiteCatalystCode of sitecatalyst

installProducts (products) (5781): sitecatalyst pageName = ACDC_FP_AIH_Unknown_Reason_exitcode-1

installProducts (products) (5781): sitecatalyst ACDC_FlashPlayer channel

installProducts (products) (5781): sitecatalyst prop1 IAH

installProducts (products) (5781): sitecatalyst prop2 ACDC downloads

installProducts (products) (5781): sitecatalyst prop3 get.adobe.com

installProducts (products) (5781): sitecatalyst prop4 en

installProducts (products) (5781): sitecatalyst en prop5: acdc_fp_aih_launched

installProducts (products) (5781): products of sitecatalyst; FlashPlayer_AIH

installProducts (products) (5781): sitecatalyst eVar73 ACDC_FlashPlayer

installProducts (products) (5781): eVar74 of sitecatalyst

installProducts (products) (5781): events of sitecatalyst

undefined actions (products) (installProducts)

Caught unhandled exception notification Center: unable to get the 'length' of undefined reference property or null

the completion page URL https://get.Adobe.com/flashplayer/completion/AIH/?ExitCode=-1

Launch the browser...

Command: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe '-'%1 '.

Executable: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

" Arguments:-' https://get.Adobe.com/flashplayer/completion/AIH/?ExitCode=-1 "" "

Manager state changing (process) (stop)

Manager changing state of (Stop) (stop)

Manager changing state of (off) (stop)

Active storage (0/10):

-Unused Member

-Unused Member

-Unused Member

-Unused Member

-Unused Member

-Unused Member

-Unused Member

-Unused Member

-Unused Member

-Unused Member

Manager changing (stop) State (idle)

Thread closed Manager successful

Maximum memory used (230 / 661 k)

===============================================================================

Web server thread stop successful

Browser cache empty (0 removed) (866-verified) (0.00 seconds)

Maximum memory used (1137 / 5413 k)

===============================================================================

Hi Jack,

The Citrix link has on their page for the installer of Flash Player is incorrect.  It was refitted and Citrix is contacted about this.

To download the Citrix Plugin uses, go to http://get.adobe.com/flashplayer/otherversions, select your version of Windows OS, then "PS 16 for Firefox - NPAPI.

--

Maria

Tags: Flash Player

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