Flash player 11 (11.1.102.55) turns off every time that I reboot!   Win 7 - Thinkpad T500

The craziest thing happened to my laptop.  I had this problem for about 3 weeks.  Whenever I reboot, Adobe Flash Devils player himself.  I say turn off rather than uninstall since when I look in the section programs under control panel it says Flash Player 11.1.102.55 is here.   But when I try to play something like a YouTube video or anything that requires Flash Player it will not run and wrote "you need to update your Adobe Flash Player" or in the case of a video YouTube integrated into a site it says "Adobe Flash Player or browser HTML5 support is required for video playback.".  I use IE 9 to my browser.  So I have to re - install Flash Player on the laptop, and then I can once again play video.

So I just see next point today when I started my computer in the morning. First time I saw it.   From the start and not to do one thing for the laptop, but startup, Windows gave me a message that says "Installing/uninstalling Flash Player 10.1 Adobe r102 has stopped working".  He then generated some files for me and asked if I wanted to send more infoarmtion on the problem.  One of the files is a .txt file.    The other was a mdmp thread and the other was a .xml file.  The .txt file is copied below.

Can someone help me solve this problem!

Thank you

Marc

file .txt below:

<? XML version = "1.0" encoding = "UTF-16"? >

< DATABASE >

< NAME = "if.exe EXE" FILTER = "CMI_FILTER_PRIVACY" > "

"< MATCHING_FILE NAME =" if.exe"SIZE ="2827728"CHECKSUM ="0x756E95ED"BIN_FILE_VERSION ="10.1.102.64' BIN_PRODUCT_VERSION = '10.1.102.64"ProductVersion ="10,1,102,64"file_description = 'Adobe® Flash® Player 10.1 software installation/uninstallation r102' COMPANY_NAME ="Adobe Systems, Inc."Product_name = 'Flash® Player to install/uninstall' FILE_VERSION ="10,1,102,64' ORIGINAL_FILENAME = "FlashUtil.exe" INTERNAL_NAME = "Adobe® Flash® Player 10.1 installation/uninstall" LEGAL_COPYRIGHT = "Copyright © 1996-2010 Adobe" "", Inc. "VERDATEHI ="0x0"VERDATELO ="0x0"VERFILEOS ="0x4"VERFILETYPE = '0 x 2' MODULE_TYPE ="WIN32"PE_CHECKSUM ="0x2BD959"LINKER_VERSION ="0 x 0"UPTO_BIN_FILE_VERSION ="10.1.102.64' UPTO_BIN_PRODUCT_VERSION = '10.1.102.64"LINK_DATE ="2010-10-22 03:00:22 "UPTO_LINK_DATE =" 2010-10-22 03:00:22 "VER_LANGUAGE ="English (United States) [0 x 409]"EXE_WRAPPER ="0 x 0"/ >

< / EXE >

< NAME = "if.exe EXE" FILTER = "CMI_FILTER_THISFILEONLY" > "

"< MATCHING_FILE NAME =" if.exe"SIZE ="2827728"CHECKSUM ="0x756E95ED"BIN_FILE_VERSION ="10.1.102.64' BIN_PRODUCT_VERSION = '10.1.102.64"ProductVersion ="10,1,102,64"file_description = 'Adobe® Flash® Player 10.1 software installation/uninstallation r102' COMPANY_NAME ="Adobe Systems, Inc."Product_name = 'Flash® Player to install/uninstall' FILE_VERSION ="10,1,102,64' ORIGINAL_FILENAME = "FlashUtil.exe" INTERNAL_NAME = "Adobe® Flash® Player 10.1 installation/uninstall" LEGAL_COPYRIGHT = "Copyright © 1996-2010 Adobe" "", Inc. "VERDATEHI ="0x0"VERDATELO ="0x0"VERFILEOS ="0x4"VERFILETYPE = '0 x 2' MODULE_TYPE ="WIN32"PE_CHECKSUM ="0x2BD959"LINKER_VERSION ="0 x 0"UPTO_BIN_FILE_VERSION ="10.1.102.64' UPTO_BIN_PRODUCT_VERSION = '10.1.102.64"LINK_DATE ="2010-10-22 03:00:22 "UPTO_LINK_DATE =" 2010-10-22 03:00:22 "VER_LANGUAGE ="English (United States) [0 x 409]"EXE_WRAPPER ="0 x 0"/ >

< / EXE >

< NAME = "kernel32.dll EXE" FILTER = "CMI_FILTER_THISFILEONLY" > "

"< MATCHING_FILE NAME ="kernel32.dll"SIZE ="1048576"CHECKSUM ="0x2E98E39A"BIN_FILE_VERSION ="6.1.7600.16850"BIN_PRODUCT_VERSION ="6.1.7600.16850"ProductVersion ="6.1.7600.16385"FILE_DESCRIPTION ="of BASIC Windows NT Client DLL API' COMPANY_NAME = "Microsoft Corporation" PRODUCT_NAME ="Microsoft® Windows® Operating System ' FILE_VERSION =" 6.1.7600.16385 (win7_rtm.090713 - 1255) "name ="kernel32"INTERNAL_NAME ="kernel32"LEGAL_COPYRIGHT ="© Microsoft Corporation. All rights reserved. VERDATEHI = '0 x 0' VERDATELO = '0 x 0' VERFILEOS = '0 x 40004' VERFILETYPE = '0 x 2' MODULE_TYPE = "WIN32" PE_CHECKSUM = "0x10F4A4" LINKER_VERSION = "0 x 60001" UPTO_BIN_FILE_VERSION = "6.1.7600.16850" UPTO_BIN_PRODUCT_VERSION = "6.1.7600.16850" LINK_DATE = "16/07/2011 04:33:08" UPTO_LINK_DATE = "16/07/2011 04:33:08" EXPORT_NAME = "KERNEL32.dll" VER_LANGUAGE = "English (United States) [0 x 409]" EXE_WRAPPER = '0 x 0' FILE_ID = "00008bf5690fa7cfef05e71ecda3440904222adf216b" PROGRAM_ID = "0000f519feec486de87ed73cb92d3cac802400000000" / > "

< / EXE >

< / DATA >

For those who followed with this thread, we have been able to find the culprit by examining the FlashInstall.log.  The newspaper looked like this:

=O====== M/10.1.102.64 2012-01-24+01-17-54.633 ========
0000 [I] 00000010 "C:\ProgramData\MediaMall\if.exe" -uninstall activex
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
=X====== M/10.1.102.64 2012-01-24+01-17-54.789 ========

=O====== M/10.1.102.64 2012-01-24+01-17-54.836 ========
0000 [I] 00000010 "C:\ProgramData\MediaMall\if.exe" -install
0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash10l.ocx
0003 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
0004 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.dll
=X====== M/10.1.102.64 2012-01-24+01-17-56.599 ========

He told me that the so-called "C:\ProgramData\MediaMall\if.exe" has been uninstalled and then moved immediately to start the system.  We followed this executable down to a service called PlayOn.  Once this service has been disabled, Marc has managed to install the latest version of Flash Player without having uninstalled the next time it is restarted.

Chris

Tags: Flash Player

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