FMR problem by using the Alt key

I'm a recording of moving images of a software application screenshot. To perform certain functions in this application, I need to hold down the ALT key. However, when I do that, the screen and freezes the TMF. Finally it thaws and I can continue with the recording, but it is very discruptive for recording and the gel causes me to make mistakes.

I checked the shortcut keys in Captivate and none of them use the ALT key, so there seems to be a conflict of shortcut keys.

Would appreciate any suggestions.

Hi Jay

You are right. The problem occurs when recording of Illustrator (and probably with other CS5 products as well). At the time when you press the ALT key, mouse 'freezes' for a while and then comes back to life. I'm unable to offer no work around for this right now. After registration, the TMF can be changed by using the Publisher of FMR inside Captivate. You can select the part of the film where the mice froze and then delete. Please check if it works for you.

I would also suggest that you file a bug for this here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

See you soon

Siva

Tags: Adobe Captivate

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