Folio Builder CC does not.
Hi all
I am in need of help dier - my folio builder Panel will NOT import layouts, existing, new, page layouts. Import only, will not import multiple.
I can create the folio shell but I can't import all information inside.
Been on the phone for technical support throughout the morning, nothing helps.
I have so far:
•Quit inDesign and rebooted, it
•Restarted my whole machine
•Deleted all my preferences
•Uninstalled ALL the creative cloud programs
•Used the cleaning tool
•Created a new admin account and installed inDesign and creative cloud only
•Thoroughly article tested unsuccessfully imports / same question.
•Ran tool cleaning on the account of that test and reinstalled Office cloud creative and inDesign
•Ran for updates check that I was not behind on anything.
And it STILL does not work, I'm really at a loss
NOTHING works, I'm stuck with my builder like that Panel...
I desperately need help
Any suggestions?
Best
Tim
It is difficult to say if there is a problem with the Folio Builder Panel or a problem with the source files you are trying to add/import.
If the Folio Builder Panel does not seem to work properly, try this:
1. exit InDesign and all the other CS apps.
2 delete the opm.db file located in "your user name" /Users/ / Library/Application Support/Adobe/OOBE/opm.db, and then start InDesign and try to connect to the control panel.
If your system files are hidden, hold the Option key and choose go > library in Finder and go from there.
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Of MGAdiag.exe
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a8
Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
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ID: {7484D493-FEBD-42E1-92A8-6FD17398D19B} (1)
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Architecture: 0 x 00000009
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TTS Error: T:20151117181201475-
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
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Microsoft Office Project Standard 2007 - 100 authentic
Microsoft Office Visio Standard 2007 - 100 authentic
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Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\QUNWEN LU\AppData\Roaming\360se\bin\360SE.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{7484D493-FEBD-42E1-92A8-6FD17398D19B} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-7QJB7 00359-OEM-8992687-00006 2 S-1-5-21-679497572-4066962099-420671616 Acer Aspire 5745 INSYDE V1.08 20100428000000.000000 + 00095493C07018400FC 1009 0409 Time(GMT-05:00) Standard is 0 3 ACRSYS ACRPRDCT 100 100 Microsoft Office Project Standard 2007 12 80BBDA4A05DED86 7VV3ozl1nStCbUDh0puTTTbV9r8 = 89402-707-0362944-63104 14 100 Microsoft Office Visio Standard 2007 12 7VV3ozl1nStCbUDh0puTTTbV9r8 = 89406-707-0362944-63053 14 80BBDA4A05DED86 Spsys.log Content: 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The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-2052-7601.0000-3652015
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Remaining Windows rearm count: 5
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HrOffline: 0x00000000
HrOnline: 0xC004C4A8
Beyond: 0 x 0000000000000000
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ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFYS0RiynTc3pJRQs4A3cgudGtcXQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
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ACPI Table name OEMID value OEMTableID value
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FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
START ACRSYS ACRPRDCT
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