Folio Builder CC does not.

Hi all

I am in need of help dier - my folio builder Panel will NOT import layouts, existing, new, page layouts. Import only, will not import multiple.

I can create the folio shell but I can't import all information inside.

Been on the phone for technical support throughout the morning, nothing helps.

I have so far:

•Quit inDesign and rebooted, it

•Restarted my whole machine

•Deleted all my preferences

•Uninstalled ALL the creative cloud programs

•Used the cleaning tool

•Created a new admin account and installed inDesign and creative cloud only

•Thoroughly article tested unsuccessfully imports / same question.

•Ran tool cleaning on the account of that test and reinstalled Office cloud creative and inDesign

•Ran for updates check that I was not behind on anything.

And it STILL does not work, I'm really at a loss

NOTHING works, I'm stuck with my builder like that Panel...

Screen Shot 2013-10-22 at 13.39.49.png

I desperately need help

Any suggestions?

Best

Tim

It is difficult to say if there is a problem with the Folio Builder Panel or a problem with the source files you are trying to add/import.

If the Folio Builder Panel does not seem to work properly, try this:

1. exit InDesign and all the other CS apps.

2 delete the opm.db file located in "your user name" /Users/ / Library/Application Support/Adobe/OOBE/opm.db, and then start InDesign and try to connect to the control panel.

If your system files are hidden, hold the Option key and choose go > library in Finder and go from there.

Tags: Digital Publishing Suite

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