Folio builder: keep trying to log in with an incorrect password (Windows 7)

Dear readers,

My name is Frank, and I have a problem in Indesign.

The problem is the extension of generator of Folio in Indesign. I worked with her flawless for 2/3 weeks, but since I changed my Adobe ID password a few days ago, Indesign gives me the following error message;

"Connection failed. The user name and password do not match. »

After the message, the folio Builder keeps trying to connect and I can't cancel. I can connect with my new password on the Web Adobe Digital Publishing Suite site.

So, how can I resolve this problem for Windows 7?

I could not find any help on the internet (including this forum) to a solution of Windows (windows 7 64-bit), and that's why I'm asking for help now.

Thanks for reading.

-Frank

Hello

I had this problem

Your adobe password, revert to the original think the Panel builder you use - here in the folio builder Panel, disconnect and reconnect again making sure the "keep me signed in ' is DISABLED

then once you're connected, connect

thennnnn come back to adobe and change your password to the current you want to use

and "Uncle bob" - maybe not this bob

Let me know how you go!

Tim

Tags: Digital Publishing Suite

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