Folio changes do not appear in the app

Hello.

We have two folios in two different applications on which our modifications does not reach the app.

  • If we update the folio, there is no button "Update".
  • If we do not publish, it remains in the app.
  • If publish us it with new content under a new product ID, the old folio can be downloaded but a new can not.

Other folios in the same application work as expected.

Looks like a problem with publishers. Can anyone confirm that?

Or is it something else? If so, how can it be resolved?

Thanks in advance!

Toni

Contact the business support and ask them to look into the issue. It is rare, but sometimes there's a weird State in what a folio can enter, and maybe it's one of those cases.

We find contact information by logging on http://digitalpublishing.acrobat.com and see the Middle at the bottom of the page.

Neil

Tags: Digital Publishing Suite

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